Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customization options, and reliable performance, allowing for the creation of organized and visually appealing menus. The customer support is highly commended for their responsiveness and assistance with issues, including coding changes and theme edits. The app is consistently improved and recommended for enhancing website user experience.

April 9, 2024

Works exactly as expected and is very easy to understand and use, the visual layout while editting menues makes fine-tuning your store's navigation a breeze. Adding sub-menues beyond the standard Shopify limit of two levels was essential for our store, and this app saved the day.

Everything worked great out-of-the-box and never needed to contact support.

Grow Towers
Sweden
3 months using the app
January 26, 2024

Having used the Buddha Mega Menu app for a considerable period now, I can confidently say it's a valuable addition to my website. The app has consistently demonstrated reliable performance and impressive functionality. From the outset, the user interface proved to be user-friendly, allowing me to effortlessly navigate through the customization options. Customer support has been consistently prompt and helpful, addressing any queries or customization needs promptly. This level of service has contributed significantly to my overall satisfaction with the app.

The Art Neon
Finland
8 months using the app
Buddha Apps (Zero Carbon) replied March 20, 2024

Thank you for this amazing review and for being with us for the past 8 months!
We value all customer feedback and we’re happy to hear you enjoy using our app.

Have a lovely day!

April 11, 2024

This Mega Menu is truly fantastic, really well done, practical and beautiful to see: it is simple and intuitive to create a stunning menu with animations of the images.
It has many features to choose from and I found two "plus": you can decide to "no link" to anything the menu and submenu titles (both respectively of the first and second layer) and the size of the images you want to show in the menu.

Customer Support also was very fast answering my questions and solve an issue I had with the theme I am using. Thank you! I am really happy!

Filippo Fanti Photography Art
Italy
8 days using the app
February 1, 2024

Amazing app, with great support. I had to do a minor change that required some coding, and they did everything for me in just a couple days.

Silver City Jewellery
Lebanon
About 3 years using the app
Buddha Apps (Zero Carbon) replied March 20, 2024

Thank you for this amazing review and for being with us for the past 3 years!
We value all customer feedback and we’re happy to hear you enjoy using our app.

Have a lovely day!

February 19, 2024

The app works great. Its very easy to configure and you can translate the menu to different languages. Also, the support is great! They answer quickly and are very helpful!

El Green Mall
Germany
Over 1 year using the app
Buddha Apps (Zero Carbon) replied March 20, 2024

Thank you so much for taking the time to leave us a 5 star rating! It's much appreciated!
We’re so glad that our app and support team is what you’re expecting and we're looking forward to bring more benefits to your store.

February 29, 2024

Two stars because it is actually a good menu. It would have been zero.

After finding small issues (but large enough to warrant a support ticket, such as: the menu loads over the existing menu so it always loads half a second after the page has loaded, and loads OVER the existing menu. Meaning people see the original menu, and then your buddha menu, and other things)

But the customer service is just horrendous. After submitting a ticket they asked for collaborator access (via shopify only, never replying to my email), I granted this, assuming they wanted to inspect before answering me. Then, they disabled the app, again with no email response and left it there for a day. Then I re-enabled it to continue testing on my draft template. This morning I logged in and they enabled the app on my live site - thus changing my live site's navigation to an incomplete, broken link, non-sensical menu system causing my lowest sales this year, several phone calls with "how do I...." and worst of all, revealing un-announced products to the general public and my customer base.

Absolutely SHOCKING that this can happen.

E-piphany
South Africa
14 days using the app
Buddha Apps (Zero Carbon) replied March 1, 2024

I'm sorry you feel this way, but we did reply to you twice on Wednesday and I'm afraid you did not receive our emails.

In the first one sent on Wednesday at 10:35 I requested you the access and you did not reply us back, just approved it. The 2nd email was sent the same day at 11:07 when I advised the ticket was assigned for investigation to our technical team and you never replied us back. So, the only explanation is that you did not receive our answers at all and you assumed we were messing with your menus when instead we were just trying to check the problem.
After my initial 2 emails, my colleague from technical team solved the issue and emailed you back twice. The first email, as per our records, was sent on Thursday at 04:48 and the 2nd one at 04:50 when he confirmed the issue was fixed.
Please try to use a valid email address so that we can continue to communicate with you if you still need our assistance.

April 1, 2024

Very useful, user-friendly and practical.
The support team is very professional!

Embargo Clothing Ltd.
Bulgaria
3 months using the app
April 1, 2024

Finally!

We stepped away from using Shopify because of our catalog and the menu restrictions for the platform. Thanks to Buddha Menu we can proudly join the ranks of other sellers that get the platforms "Bells & Whistles", Thank you!

PCW
United States
6 days using the app
December 28, 2023

We reached out with a fix needed on the menu that wasn't aesthetically to our liking and they fixed exactly what we needed with a really quick turnaround. Thank you thank you!

Yoyo Reign
United States
10 months using the app
Buddha Apps (Zero Carbon) replied January 25, 2024

Thank you so much for taking the time to leave us a 5 star rating!

We greatly appreciate the time you took to share your experience with our technical support team.

Have a lovely day!


February 1, 2024

Buddha Mega Menu has a plethora of free options, and the support team is still helpful even if you have not purchased the paid version.
Now I am on the paid version for the advanced features, and I couldn't be happier! Great product, great support!

Performing Rigs
United States
10 days using the app
Buddha Apps (Zero Carbon) replied March 20, 2024

Thank you for the lovely review and for your appreciation! We value all customer feedback and we’re happy to hear you enjoy using our app.

We’re here for you anytime!