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We were charged a week early due to notifying buddify of a services cancelation inquiry & never received any accommodation using the app.
We use Shopify as our payment service, so we do not directly charge our customers. Instead, Shopify collects Buddify charges along with your monthly Shopify invoice. You activated your subscription on July 18th, and if we handled payments ourselves, you would have been charged on that date. However, your subscription was invoiced on August 12th along with your Shopify monthly fee, collected by Shopify. In fact, you were charged three weeks later than most other apps would have charged. While we're having difficulty pinpointing the issue, we understand that some customers might need to vent, and that's perfectly okay.
They force you to pay 1 year up front. I tried it out and have gotten zero partnerships. Very quiet and inactive platform. Save your money.
We offer free plans, as well as monthly and yearly plans, which are used by thousands of our customers. We do not force anyone to pay for a plan, let alone a yearly one. You chose to subscribe to our yearly plan to benefit from discounts. You’ve been with us for less than 3 months, and I see that you already have one retailer partner attempting to sell your products. Buddify serves as a platform to showcase your products to various brands and stores; it’s ultimately up to them whether they choose to sell your products on your behalf or purchase wholesale from you. Being proactive is crucial on Buddify, but I’ve noticed you haven't made any effort to partner with other brands. We’re sorry to hear that things didn’t meet your expectations in the first two months, but much of the information you’ve shared is incorrect and misleading.
Everything is great—easy onboarding, seamless auto-sync, and a very helpful support team.
I love the idea of partnering with other brands. There are many quality brands within the app, and it would be even better to have more retailers joining. Then, it would be perfect.
Emma from customer support helped me a lot understanding the app and the app seems very useful.
Customer support was polite and responsive to my initial concerns.
Looking to enhance customer engagement and increase sales on your Shopify store? Buddify might just be the app you've been searching for.
Thank you for the great review. We are delighted to have you as part of the Buddify community.
Buddify works in real-time, ensuring that your inventory is always up-to-date. This feature has led to increased sales and better site organization
Thank you for the great review. We are delighted to have you as part of the Buddify community.
David was very helpful, knowledgeable, and professional. Answered my questions, went above and beyond! thanks Davis.
Thank you for the great review. We are delighted to have you as part of the Buddify community.
Extremely expensive!
You are currently using our free plan, and our paid plans start as low as $6 per month when paid annually. Could you please provide some comparisons to clarify which app you find Buddify to be extremely expensive in relation to? In fact, Buddify is quite affordable compared to similar apps. Additionally, we offer discounts if you choose to upgrade to a paid plan, so we would need more details to make an accurate comparison.