Buddify: Wholesale & Dropship

We offer free plans, as well as monthly and yearly plans, used by thousands of our customers. No one is forced to pay for a plan—you chose the yearly plan for the discounts. You've been with us for around 3 months, and I see you already have a retailer partner attempting to sell your products. Buddify provides a platform to showcase your products, but it’s up to brands to choose whether to resell or buy wholesale. Being proactive is key, but I noticed you haven’t engaged with other brands yet. We're sorry things didn’t meet your expectations, however much of your feedback is inaccurate.

We use Shopify as our payment service, so we do not directly charge our customers. Instead, Shopify collects Buddify charges along with your monthly Shopify invoice. You activated your subscription on July 18th and it was invoiced on August 12th along with your Shopify monthly fee, collected by Shopify. In fact, you were charged three weeks later than most other apps would have charged. We're having difficulty pinpointing the issue here but that's okay.

You are currently using our free plan. Could you please provide some comparisons to clarify which app you find Buddify to be extremely expensive in relation to?

We noticed that you've been with us for only 3 weeks and we haven't received any support tickets from you. Could you please share with us what went wrong? We'd be happy to assist you in any way we can.

We sincerely appreciate the time you took to share your feedback with us. At Buddify, our commitment is to ensure profitability and growth for all our partner brands, which is why we have established a guideline that requires stores to offer a minimum discount of 25% to partner brands. We recognize that this policy may not align with the business model or expectations of every brand, including yours.

We want to extend our best wishes for your continued success and express our gratitude for your participation in the Buddify community, even if it was for a brief period. Your insights are invaluable to us, and we remain dedicated to continuously improving our platform to meet the diverse needs of all our partners.

Our records show that you used our app for a brief period of 17 minutes, during which you took advantage of our FREE plan. We offer free plans under both the Buddy and Retailer categories, which you utilized.

Please note that product pricing is determined by the supplier brands, and these prices represent discounts from their usual retail prices on their online stores. If you find these prices high, we unfortunately have limited control as we do not set the pricing. However, compared to other apps with similar features, Buddify is competitively priced.

We wish you every success in your future endeavors.