Helhetsomdöme
4,6
Antal per omdömesnivå
  • 84 % av omdömena har 5 stjärnor
  • 7 % av omdömena har 4 stjärnor
  • 3 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 5 % av omdömena har 1 stjärnor
22 oktober 2023

I don't understand why, I need to pay for a product to ship it, if the customer already paid for it...

Explain this to me.

Kodrica
USA
3 månader användning av appen
Buddify svarade 24 oktober 2023

Dear Kodrica,

Thank you for your review. If you have further inquiries, you're always welcome to reach out via our contact form on our website or directly at support@buddify.app, and we'll be happy to guide you.

To address your current question, let me elucidate how Buddify operates, which I believe will provide clarity:

It seems you've imported a product from a partner brand and sold it to your end customer. When you import from a partner brand through Buddify, you're granted a minimum of a 25% discount. Let's use an illustrative example:

Suppose you import a product with a retail price of $100. The shipping fee set by the original supplier brand (who will handle shipping to the customer) might be $5. With the 25% discount, your cost becomes $75. If you opt to sell the product at $100 (you're free to set your own pricing) and add a $3 shipping fee, you'll receive $103 from your customer. Out of this, $3 is for shipping. However, as the supplier brand is in charge of shipping the product, you'd still need to cover their shipping cost. When you complete the transaction via the Buddify-generated checkout on the partner brand's store, you'd pay the discounted price of $75 + the supplier's shipping fee of $5, totaling $80. Essentially, the shipping fee collected from your customer is passed on to the supplier brand. Nonetheless, you have the flexibility to incorporate the shipping fee into your product price or adjust the fee structure to your liking. Importantly, you only purchase the product from the supplier after it's been sold to your customer.

On the Store Page, under the "Supplier Data" section of the feed, you'll find details about the local shipping price, each brand's shipping policy, and a button to test real-time shipping costs. This ensures you have comprehensive information about the Supplier Brand's shipping policies and individual product shipping prices.

Our Help Center is filled with comprehensive articles that shed light on various scenarios, including how to optimize shipping fees and pricing for maximum profit.

I hope this provides a clearer picture for you. Should you have any more queries, please reach out to the email provided earlier.

We truly value your participation in Buddify and appreciate your contribution to our growing community!

Warm regards.

26 juni 2023

I was not sure whether my business needed the Buddify app, but I found nothing but positives after installing it. Dave from the support team has been extremely helpful and patient in answering my questions. So far, I am absolutely thrilled. New authentic brands are listed every time I check out the app. Buddify has become an Instagram-like experience within Shopify, with many unique products and brands.

Madi Photography
USA
6 månader användning av appen
Buddify svarade 6 juli 2023

Thank you very much for the great review!

16 augusti 2023

Looks Good. Lets see how it takes off with our brand!!! Thank you and look forward to the services!!!

Doggyblankets
Kanada
2 månader användning av appen
Buddify svarade 18 augusti 2023

Thank you for your positive review and kind words!

11 juli 2023

In theory, this is a great app and a great concept. It is really great to be able to sell other people's products and them, your products. However, on the whole, I have been disappointed with the app. After several months, it still hasn't lived up to it's promise in terms of sales. Since there was no trial period, I was a little reluctant to use it to begin with, and now it looks like I may have been right. Buddify has great customer service and tech support, but, I have found that, if you have questions about other sellers products, and reach out to those respective sellers, many of them don't even respond, which is also not helpful.

Amross
USA
10 månader användning av appen
Buddify svarade 13 juli 2023

Thank you for your valuable feedback and for recognizing the great concept behind our app. We appreciate your honest evaluation and apologize for any disappointment you have experienced. We understand your concerns regarding the lack of sales.

It can take some time for other brands to discover your brand and products on our platform. While the speed of discovery varies from brand to brand, we want to assure you that we are dedicated to providing a fair opportunity for every brand to be noticed.

To support this, we offer a significant discount on our yearly plans. By offering this discounted rate, we aim to ensure that every brand has ample time to benefit from the exposure and discoverability that Buddify provides. We have seen that spending an extended period with Buddify increases the chances of brands being discovered and ultimately leading to successful sales.

We are glad to hear that you have had positive interactions with our customer service and tech support teams. However, we understand your frustration regarding the lack of responsiveness from some of the sellers. We will take this feedback seriously and work towards encouraging better communication and engagement among sellers on our platform.

We appreciate your patience and understanding throughout this process. If you have any further questions, concerns, or suggestions, please don't hesitate to reach out. We value your input and are determined to make your experience with Buddify a more rewarding one.

6 juli 2023

Honestly, I think this is a really great concept that will ultimately result in higher sales for all parties and less over production.
Incorporation has been really easy, customer service has been responsive, and I look forward to see the growth over the next year.

Wear Love More
USA
2 månader användning av appen
Buddify svarade 6 juli 2023

Thank you so much for the excellent review! We are thrilled to have you as part of the Buddify community.

15 augusti 2023

I am new to Buddify but the little I have experienced thus far with this app really blows my mind. Fantastic concept to help each other sell more products. I am impressed!

Click Unique
Sydafrika
3 månader användning av appen
Buddify svarade 18 augusti 2023

We greatly appreciate your positive review! Thank you so much for your kind words.

14 oktober 2023

Easy set up. Haven’t launched yet. We’ll see how it goes!

Bella Lexie
USA
Ungefär en månad användning av appen
Buddify svarade 17 oktober 2023

Thank you for your great review. We're delighted to have you as a member of our community and look forward to having you with us in the future as well. Your participation in Buddify has contributed to making our community even stronger!

21 februari 2024

god jobb , fast

Bysehu
Sverige
9 minuter användning av appen
Redigerat 7 juli 2023

It’s a fantastic app which helped me to expand my product line. User friendly interface and lots of good brands. Thank you

Casual Wardrobe
USA
19 dagar användning av appen
Buddify svarade 13 juli 2023

We greatly appreciate your positive review! Thank you so much for your kind words.

29 augusti 2023

First, the app is very easy to navigate. Just started using it, literally. Price is reasonable to join. Look forward to networking and earning additional revenues ! Tech support is also very responsive and helpful.

Maxgenomicproducts
Kanada
5 dagar användning av appen
Buddify svarade 31 augusti 2023

Thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled to hear that you have a positive experience with Buddify.