Buddify: Wholesale & Dropship

We use Shopify as our payment service, so we do not directly charge our customers. Instead, Shopify collects Buddify charges along with your monthly Shopify invoice. You activated your subscription on July 18th, and if we handled payments ourselves, you would have been charged on that date. However, your subscription was invoiced on August 12th along with your Shopify monthly fee, collected by Shopify. In fact, you were charged three weeks later than most other apps would have charged. While we're having difficulty pinpointing the issue, we understand that some customers might need to vent, and that's perfectly okay.

We offer free plans, as well as monthly and yearly plans, which are used by thousands of our customers. We do not force anyone to pay for a plan, let alone a yearly one. You chose to subscribe to our yearly plan to benefit from discounts. You’ve been with us for less than 3 months, and I see that you already have one retailer partner attempting to sell your products. Buddify serves as a platform to showcase your products to various brands and stores; it’s ultimately up to them whether they choose to sell your products on your behalf or purchase wholesale from you. Being proactive is crucial on Buddify, but I’ve noticed you haven't made any effort to partner with other brands. We’re sorry to hear that things didn’t meet your expectations in the first two months, but much of the information you’ve shared is incorrect and misleading.

Thank you for the great review. We are delighted to have you as part of the Buddify community.