Drip Apps: Build a Gang Sheet

I can't say enough good things about this app. The setup process was incredibly straightforward, and the app itself is amazing to use. Recently, I had an issue where the app wasn’t loading properly, and the support team stepped in immediately with a super fast resolution. It’s rare to find an app that combines great functionality with such responsive customer service. 5 stars!

**UPDATE** This guy has now blocked access to this app and shut us out of out completely for this review. His fragile ego couldn't handle being wrong. Is this who you want to have access to your business? Lawsuit incoming.
*UPDATE* Since leaving this review, the owner of the app messaged me on my personal Facebook account (super weird) to proceed to tell me that it was somehow my fault that these problems happened because I didn't reach out to him personally...I don't know this guy. My fault that their support didn't respond multiple times to my inquiries, my fault that their unsupported feature lost us thousands of dollars, my fault that they didn't tell any of their users that this feature had changed since implementing it. Make that one make sense! He called me insane for leaving the original review below and was a crybaby about any sort of criticism for how he handled the situation. This was a clear violation of Shopify's partner policy that has been reported. Looking at their other most recent review this seems to be a pattern. Super unprofessional. Got some great screenshots for a Youtube video though.

If you have a look at his review response it really proves my point here. I also have a screenshot of him saying that there was no warning message when the feature was originally added, but nice try buddy.

*Original* I've spent a year with them and it started off great, but support got worse and worse as time went on. Major bugs are coming up with zero response from support which is pretty ridiculous after paying them thousands of dollars. We'll be leaving to build our own solution.

Sounds great on paper, you may wanna check the negative reviews first before installing.

They boast these features for their app, but wont tell you until later that they dont work for the base subscriptions. There are other companies out there that offer their full package with the regular subscription. Probably best to use those instead.

UPDATED: Because I left a one star review for their refusal to fix their own issue with their app, they blocked all access to the app on my end. Which means customers can upload their images, they can charge me for the upload, but unable to download it on my end.

If this company is able to do that to a customer, and will/have done that, and sends unprofessional emails, then they arent a company you should trust with your personal business.

Here is the story so you have context: I wrote them about a feature that wasnt being applied to my account. They replied with that they cant fix it. So, because they dont offer the full features, i left them a 1 star review. An app that doesnt function as it should, gets a 1 star review.

They replied by locking me out of being able to download the files my customers upload on my end, while still charging me for the uploads. Halting production, taking money, and being petty.

Ask yourselves, do you want to give that much control over to a company who can do that in your store?

Don't.

As of right now we are reporting "Drip Apps: Build a Gangsheet" to shopify for fraudulent activity, which submitting screenrecordings, screenshots, and submitted emails.

Something like this should be reviewed by Shopify, and as a vendor, you customers should be very aware of the amount of power you give these guys. DONT TRUST THIS APP.

It’s a handy app that solves a lot of problems. Plus, the support team responds quickly to issues. However, they need to improve the live chat feature.

Absolute best! We had an issue where something corrupted and caused the print to be distorted. Obviously the customer was not happy. They took care of the cost for the reprint and over night. Absolute Amazing Customer Service!!!

The team at BAGS understand how to partner with you. They positioned themselves on the same side of the table with regards to how they make money. I gladly give them a percent of revenue because when things go bad, I know it is not just me feeling the pain. They are too. And I also know they are working diligently to get things back up. This doesn't happen often but when it does it gives me peace of mind knowing they are working on it.

With that being said, the product is amazing and they are continuously improving it. Our customers rave about it, which is what matters most. This tool has made our processing of orders so much more efficient, with the PRINT ANYWAY button for our customers. While I want to print perfect images, I know that when an order has come through, I can print without having to address image resolution issues, overlapping designs or designs outside the art board because they clicked PRINT ANYWAY. With our turn around time, there isn't time to address these issues. Customers have to address them before submitting. I highly recommend this app and the team behind it. They are partnering with us all.

This app is a must!!! Easy to use for your customers, great pricing, amazing tech support. Justin and his team are always making improvements to the app making it even better. If you have a DTF gang sheet site, this is the only app to have.

Wow is all I can say!!!! The best gang sheet app out there by far! Customer service is A++++. Justin is very professional and hands on. The app is constantly being improved upon and expanded to fit all of our needs. The app is super user friendly even for the novice customers. The gang sheet is easily and flawlessly converted to just what we need in our RIP software to print. Keep it going Justin!!!! Can't wait for the next expansion!

Justin and his team are amazing at providing continuous customer service, always quick to respond and help! The app continues to be upgraded and offer more features to make transactions even smoother for us and our customers. Highly recommend this team and their apps to anyone in this business!

This App has changed the way we do bussiness with DTF's. I highly recommend this for anyone doing DTF printing. Justin is hands down the best at what he does. The tech support is over the top, He will get on the phone on a Sunday to help you with an issue. I have never had an APP creater do that before. My customers rave on how easy it is to create a GANG sheet and submit an order. Thank you BAGS for all you do to help us