Avaliações (31)

Classificação geral
4,3
Número por nível de avaliação
  • 84% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 3% das avaliações são de 3 estrelas
  • 3% das avaliações são de 2 estrelas
  • 10% das avaliações são de 1 estrelas
Data de edição: 27 de junho de 2021

We are a Certified Shopify Partner and our team has been designing websites for nearly 30 years. We use apps that can assist with building landing pages from the product pages. I installed this app on a Client's site and decided not to use it, so we uninstalled. Okay, no problem. Went to a different Client's site and installed the app and it said I hadn't logged out of the other client's site, which is odd, since we UNINSTALLED IT from that website. So, I "logged out" again...(weird), and went through the install process on the different website. Confirmed email. Then the app asked me to Create A New Organization. Tried too. Three times. An error code popping up each time. So, I reach out to Customer Support......"isn't available until Monday." Alrighty, you just lost my business altogether. If you are going to have an app available, then A) it needs to work properly, B) customer support needs to be available 24/7. This is the Internet. Life and sales happens 24/7 - not just Mon-Fri.

Women's Workout Channel
Estados Unidos
Aproximadamente 6 horas usando o app
Builder.io deixou uma resposta 30 de junho de 2021

Thanks for your feedback, and I'm sorry to hear that your Builder experience hasn't been a positive one. I know that a reliable page builder is essential to keeping your business running smoothly. I see that you reached out to our support and our technical specialist helped remove the user associated with the organization. If there's anything else we can do to support you, please don't hesitate to reach out.