Algemene beoordeling
2,3
Cijfers per recensieniveau
  • 33% recensies zijn 5 sterren
  • 0% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 67% recensies zijn 1 sterren
13 april 2023

For 2 days I've been trying to just get the system to import/see my thousands of old orders. I've done 3 syncs and nothing. I've tried reaching out to them for help but no one responds. Useless.

Wonko's Treasure Trove
Verenigde Staten
App gebruikt gedurende 1 dag
Merchant Ai heeft geantwoord 14 april 2023

Hi there,

I am very sorry about the outage you experienced. Upon review, this was caused by a breaking change introduced to Shopify's API. We have since fixed this issue and welcome you to try the app again. It will work for you. Our apologies that we missed you on live chat.

Thank you,

8 februari 2023

App doesn't work, I installed it and tried syncing my orders and I just receive an error message every time.

Spikes and Seams
Verenigde Staten
App gebruikt gedurende 10 dagen
Merchant Ai heeft geantwoord 9 februari 2023

Hi Spikes and Seams,

We are really sorry that this has happened - we reached out over email and were able to fix the issue then continued to import all your orders.

Thank you,