整體評分
2.3
各級評分數量
  • 33% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 67% 的評分為 1 顆星
2023年4月13日

For 2 days I've been trying to just get the system to import/see my thousands of old orders. I've done 3 syncs and nothing. I've tried reaching out to them for help but no one responds. Useless.

Wonko's Treasure Trove
美國
使用應用程式 1天
Merchant Ai 已回覆 2023年4月14日

Hi there,

I am very sorry about the outage you experienced. Upon review, this was caused by a breaking change introduced to Shopify's API. We have since fixed this issue and welcome you to try the app again. It will work for you. Our apologies that we missed you on live chat.

Thank you,

2023年2月8日

App doesn't work, I installed it and tried syncing my orders and I just receive an error message every time.

Spikes and Seams
美國
使用應用程式 10天
Merchant Ai 已回覆 2023年2月9日

Hi Spikes and Seams,

We are really sorry that this has happened - we reached out over email and were able to fix the issue then continued to import all your orders.

Thank you,