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I’ve gave 3* as the support is quick to answer however the app advises the support will do the edit for you. When I asked them to do the edit they said it doesn’t make sense for them to do it as they aren’t paid enough? This needs changing as it’s false advertising.
the offer to do edits for users was live 4 months ago. It was meant to be experimental to see how much it would help the app. In those 4 months, I've had exactly 0 people actually ask me to do edits for them. I usually only answer questions with HTML search&replace. This is literally the first request (and complaint) I've had about it in 4 months.
as for "When I asked them to do the edit they said it doesn’t make sense for them to do it as they aren’t paid enough?" -- what you asked for wasn't a search&replace a few words. You asked for a large HTML search&replace of a table, several bullet points, several paragraphs. This is a large edit that could easily result in a mistake -- missed a description due to being off by one character. What happens if I make a mistake? We email back-and-forth for an hour while I try to get it exactly right? I've had users be extremely angry if I make even one mistake. All this just to make $5? I'm not in India. I'm born+raised in USA. Why would it be so outrageous for me to decline doing a complex edit for only $5? Please it's not fair at all.
I've taken down the special free offer to do edits, so I'd really appreciate it if you could remove this review.