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It sayd has edited 668 image(s) with alt tags. But when I check he site, nothiing is edited.
We will see how it goes ....its only been add now and they want a review....lmao
I've repeatedly attempted to remove watermarks with this app. The only thing I need it for. Notified support no response and no solution. It was promising at first but doesn't deliver fully.
this is the bad application i have used ever!!!!!!
i dont recommand at all, i used it for SEO, but didnt get any thing
I used this app to edit watermarks and that is not available in the free plan.
Waste of time.
We downloaded the app and just wanted to optimize the alt- texts. The moment we started, all the pictures in our shop were gone. Product images, banners, images on the blog and even the logo - all deleted. Nobody replies (so far) from support and even when we reverted the task, the pictures didn't came back. That's gonna be a expensive fault.
Hi,
Your images were not deleted. We have replied your email the earliest in our morning. We did not find product with missing images by going through edited images in each task. Some images that are resized by your instruction can be seen correctly resized on your website. Can you check your email and reply us?
Erin from Hextom
This is a terrible app. If you choose to use this app and use Google Shopping for driving traffic, any watermark/text you add onto you product will flag as an error from Google and it will STOP showing your product. This is known as "promotional overlay" and Google will reject your products. Rejected products mean it will not show this on Google Shopping and you will not get sales through this channel.
I reverted all my products back to normal using the app a few days ago and I am STILL having errors so my products are not showing. I've lost at least 1 week of sales and counting and highly recommend NOT to use this app if you use Google Shopping.
I'm disappointed.
When the app is on free plan, it is written in the watermark section that "custom editing" would be available in paid plan. I was expecting at least to be able to put the logo on the picture.
Instead nothing noticeable changed, I can only put some text, which sucks a lot.
I uninstalled another app that did that but only that to make room to Hextom.
Another really bumming point : the images in the banners can not be optimized.
They appear nowhere while they are very important to optimize for website speed.
I used this app to speed up my page but it seems like not working...hfhfhtfrytftyfytdjtrdrtshtreswhrewshrewhrewhrew
Completely messed up all my images. When exporting my files some files were the new naming convention and some the original. Also lost several images in the process. Emailed an urgent response asking for help but no response and spent 3 hours with shopify support trying to rectify it. Still lots of products with no images. Would avoid