리뷰 (609)
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This is a huge time saver for us and a great app. Have beeen using it for 5+ years.
This is completely unacceptable.
We purchased your plugin and reached out to support multiple times, yet no one is responding. For a paid service, this level of support is extremely disappointing.
On top of that, the app itself is clunky, confusing, and not user-friendly at all. Instead of helping our workflow, it just makes things harder.
We expect a response and proper support as soon as possible.
App orribile, mi hanno addebitato dei soldi ingiustamente sulla mia carta di credito ( app mai usata solo scaricata per curiosità ), una volta che ho scritto per la seconda volta all’assistenza clienti non lo mai ricevuto risposta neppure via mail ,sto cercando di aprirle l’app nel mio shopify mi va di tutto tranne questa app.. sconsigliata
Great
Excellent app that delivers exactly what it promises, with a wide range of customizable settings. You can easily back up your content and restore it if you encounter any issues with your theme, which provides great peace of mind. The customer service team was responsive and provided a clear, precise answer to our request.
This app used to work fine for me by resizing and also by adding watermarks to the images, however the watermark function is no longer working and the customer service experience is atrocious. They take their time responding to you and than give tyou the same generic responses with no help or solution to the problem. I would like a refund as the app watermark feature is not working for my site.
last year I subscribed to their most expensive plan because we have a lot of images in our store. BEWARE, it is NOT working!
You need to batch your images per 100 images per batch (in zip) for it to work, more than that, its not working. I worst part, I figured it out myself. I reached out to support then I was answered by the support named Channel asking me to send images. I sent and then after that, no reply at all, weeks have passed! so I figured out the way to make it work by myself. Poor customer support.
Hi Daintyduvet,
We're sincerely sorry for the inconvenience you experienced with our app. We have reviewed your case and have taken steps to ensure that this doesn't happen again.
We have sent several emails to assist you with using our app, but unfortunately, we have not received any replies yet. Could you please check your inbox or spam folder and reply to our emails when you have time? We are here to help you further.
We would be lost without this app: cropping images, resizing, changing formats,...you HAVE to automate this when you´re getting so many new items every season! We´re running this app on a daily-task basis and it works perfectly fine. Since we have a limited number of images that can be rendered per month, you can chose which images you want to be done, for example only those visible at the moment. Also really helpful with SEO. You can name images, include your shopname...highly recommended!
This app destroyed my site when I uploaded a full backup that the app itself had previously created. It replaced all file names with numbers and characters of all kinds. Additionally, the undo functions do not work properly—it seems that the current way files work in Shopify is not compatible with how this app manages files.
Good app, fast support. The app saves me a lot of time.
Features that I used: Alt text and rename files, I think it will be good for SEO. Fix the image to square, it makes my store display better.
Features I don't use: Minimize, I'm afraid it will degrade the image quality and make it look bad. Add watermark, I am afraid that images with watermark will be judged badly by google and affect SEO
