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app is completely useless adds the same image via files so completely clogs up your library pooor design poor app poor support i asked for a refund due to multiple errors and they never gave it back to me
We're very sorry to hear about your experience. We've already processed your refund and sent several follow-up emails but haven't received a response yet. When you have a moment, please check your inbox or spam folder, or contact us at help@hextom.com so we can confirm everything has been resolved. We truly appreciate your feedback and hope your experience with us improves.
This app destroyed my site when I uploaded a full backup that the app itself had previously created. It replaced all file names with numbers and characters of all kinds. Additionally, the undo functions do not work properly—it seems that the current way files work in Shopify is not compatible with how this app manages files.
Crazy tool and customer support, thanks so much team !
This app is amazing and especially the customer support. I highly recommend this to everyone!
I use Hextom to save us time to convert and compress product images in bulk. Excellent app. Recommended!
Easy to use and when I had an issue, live chat was perfect! Thanks Darren C
false advertising. free 50 images editing is not included on renaming feature. Deceitful, i want to try before paying, this is very disapointing.
Thank you for sharing your feedback. We've tried reaching out via email but haven't heard back yet. When you have a moment, please check your inbox or spam folder, or contact us at help@hextom.com. We'd be glad to assist and help resolve this for you.
This app is easy to use and it make life a lot easier being able to bulk change names, titles etc. The best image editor I've used on Shopify
One of if not the best bulk editing apps on this platform.
Also, amazing customer support.
What a great app! I had uploaded pngs to my shop with transparent backgrounds and needed to change them to jpgs with a white background. This was done with lightening speed. I am so impressed. Thank you so much. Darren C. was very helpful...