Hextom: Bulk Image Edit & SEO , 2,202 reviews

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
    1.9K
  • 9% of ratings are 4 stars
    209
  • 2% of ratings are 3 stars
    34
  • 1% of ratings are 2 stars
    18
  • 1% of ratings are 1 stars
    33
April 18, 2020

This is a terrible app. If you choose to use this app and use Google Shopping for driving traffic, any watermark/text you add onto you product will flag as an error from Google and it will STOP showing your product. This is known as "promotional overlay" and Google will reject your products. Rejected products mean it will not show this on Google Shopping and you will not get sales through this channel.

I reverted all my products back to normal using the app a few days ago and I am STILL having errors so my products are not showing. I've lost at least 1 week of sales and counting and highly recommend NOT to use this app if you use Google Shopping.

Premium Home Source
United States
Time spent using app: 23 days
February 19, 2020

We downloaded the app and just wanted to optimize the alt- texts. The moment we started, all the pictures in our shop were gone. Product images, banners, images on the blog and even the logo - all deleted. Nobody replies (so far) from support and even when we reverted the task, the pictures didn't came back. That's gonna be a expensive fault.

athleticdog
Switzerland
Time spent using app: About 1 month
Hextom replied February 23, 2020

Hi,

Your images were not deleted. We have replied your email the earliest in our morning. We did not find product with missing images by going through edited images in each task. Some images that are resized by your instruction can be seen correctly resized on your website. Can you check your email and reply us?

Erin from Hextom

Edited November 4, 2019

I just installed the app and it appears to be easy to use I will know more after the first square edit it does not work for me and i asked for a refund after a couple of days..... I will wait and see

PLATINUM LEATHER EMPORIUM
United States
Time spent using app: 6 days
Edited October 27, 2019

I paid for something that didn’t work well and sometimes don’t work at all... I’m not happy.........

Sacs Fashion
France
Time spent using app: 6 days
October 22, 2019

I used this app to speed up my page but it seems like not working...hfhfhtfrytftyfytdjtrdrtshtreswhrewshrewhrewhrew

Ozzell
United Kingdom
Time spent using app: 21 days
August 14, 2019

I uninstalled the application and am unable to install again. I already tried to get help by email and nobody could help me. I'm leaving this review until i have some feedback ...

Loja Dela
Brazil
Time spent using app: 2 minutes
May 27, 2019

I used these Apps to help on my product optimization but, t did not come up to my standard. A simple watermark for the product did not show up. I rate this product a -1 start. You will not accept a negative one stationed and that how I feel! Are you waiting for five stars it will not happen on me?

Degeners8.com
United States
Time spent using app: About 12 hours
Edited April 15, 2019

I'm looking for simple photo editing features like cropping, and this app doesn't offer it in the free plan. I can't even give it a trial run.

Opal .R. Helm
United States
Time spent using app: 8 minutes
April 11, 2019

Bulk Image Edit ‑ Image SEO by Hextom
Image SEO, image alt text, rename, resize, watermark, compress

Free plan available

carolay.co
Romania
Time spent using app: 8 minutes
Edited April 4, 2019

All I want is for the images to be resized so that is a consistent size on the website and facebook. Logged into this, too long, too complicated didn't bother after 3 tries.

lifestyle on sale
New Zealand
Time spent using app: 7 minutes