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10 octobre 2024

Hi there,

Yesterday I did a price review and the app worked great changing all my products pricing. However I didn't notice that its profit $ amounts and instead thought it's product markup %, so my mistake.

Today I tried to do a new product review but with correct product $ amounts and paid in full but the status is still saying 'checkout' although money has already been taken out my account.

I paid 6 hours ago and yesterday the pricing review started straight after I paid. Can someone please look at ID - 3119055084 to get this active as I need to get my product pricing right asap.

Overall happy with the app.

Living & Comfort
Nouvelle-Zélande
Environ 13 heures d’utilisation de l’application
Onlinestorebiz LLC a répondu 14 octobre 2024

Hi Living & Comfort,

Thank you for bringing this to our attention. This seems to be a onetime issue, and I am unable to replicate this scenario. I've now refunded you the charge for 3119055084. Please restart the process and it should work fine. :)

Thanks,
Onlinestorebiz.com LLC