Hextom: Bulk Product Edit , 1.836 anmeldelser

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 89 % af bedømmelserne er på 5 stjerner
  • 7 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 3 % af bedømmelserne er på 1 stjerner
26. december 2023

Viele Funktionen. Einfache Bedienung. Wir ändern damit regelmäßig komplette Beschreibungen, passen Metadaten einfach und schnell an. Danke für die App.

reflowery
Tyskland
9 måneder bruger appen
11. juli 2023

App works well. We have a lot of SKU's and variants so this tool is very helpful to do bulk edits. I have not encountered any issues so 5 stars from me.

Warriors of the Divine
Australien
Mere end 3 år bruger appen
25. maj 2023

Must have app. We have it installed on all 4 of our stores. Allows you to do alot of bulk updates we wish were native to Shopify.

GreatCircleUS | Outdoor Power & Lawn Tools
USA
Cirka et år bruger appen
8. november 2023

works really well and highly configurable

Labgems
Belgien
3 måneder bruger appen
27. juli 2023

Application and support to be avoided.

I used the paid version of the application to apply a discount on all the products in the store for the sales period. A discount from normal prices was scheduled on a certain date. After this date, a very large proportion of the products were still at sale prices, which is not normal.
I contacted support and was told "they've put all their teams on it and put it at the top of the list". Only to find that two days later the problem had not been solved, and no solution had been found. In their opinion, everything is normal, the change has been made, it must be an external application that has reset the sales on certain products. Are you serious? No other application was used, no changes were applied to products during the sale period.

Keep your money, it will save you a lot of time and money.

Viking Shop
Frankrig
Mere end et år bruger appen
Hextom svarede 28. juli 2023

Hi,

I sincerely apologize for the inconvenience and poor experience you encountered while using our app. We deeply value your feedback, and I want to assure you that your concerns are of utmost importance to us.

At the moment, we are in the process of expanding our support team and implementing new processes to enhance our customer service. Unfortunately, it led to a delay in properly escalating your ticket within a reasonable time frame.

Your honest review will be used as a valuable learning experience for us to improve our services and ensure that similar issues do not arise in the future.

Thank you for bringing this matter to our attention.

Best regards,

Aaron @ Hextom Inc.

23. juni 2023

Very well built App. Time saver and essential store admin tool for any size store. Highly recommended.

Ron Bennett Big Men's Clothing
Australien
Cirka 3 år bruger appen
8. august 2023

Excellent app.
We're using it for a long time, never dissapointed us.
Never had any problem, so we can't review the support team
anyway, Highly recommended !

נאקו
Israel
Mere end et år bruger appen
30. juni 2023

This Shopify plugin is a godsend to quickly bulk edit! So easy to use. one of my favorite Shopify apps for sure.

Capsul
USA
Mere end 4 år bruger appen
28. november 2023

It's a great app

Happy Hydro
USA
Næsten 2 år bruger appen
15. november 2023

Great app and great customer support

Big Weekend
Storbritannien
7 måneder bruger appen