리뷰 (1,946)

전체 평점
4.8
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  • 평점의 89%가 별 5개입니다
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  • 평점의 1%가 별 2개입니다
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2019년 2월 16일

If i could give this app zero stars Iwould. It did not work for what we wanted which was as the name suggested a means of reviewing bulk items. Instead we uninstalled it within days, it served no use and they have still charged us 9.99usd ... so, now I have to chase them up for a refund. Just be careful, if you try this and it's not for you, they'll still take your money.

FarmersSolutions
오스트레일리아
앱 사용 기간 35분
2018년 6월 12일

not good anymore. they changed their pricing and only allow limited bulk edits per month.

$5 for 5 edits, $15 for 30 edits and so on. Was better before because you need a lot of bulk edits to get everything right, this makes it too complicated and too expensive.

Cocoflorence
아랍에미리트
앱 사용 기간 24분
2017년 11월 12일

App doesn't work or gives the wrong selection, useless

Coolstatements
미국
앱 사용 기간 20분
2018년 3월 21일

The app is clunky and needs to be more efficient and streamlined. Too much clutter on the homepage and drop-down menus.

Zenologys
미국
앱 사용 기간 15분
2018년 12월 25일

Installed to check it out on the free trial. Then uninstalled cause its basically useless, yet lo and behold. They still charge you. Same story with another app from Hexcom. Do not install.

Spore Spot
남아프리카
앱 사용 기간 8분
2018년 10월 31일

Somehow does not work for me. Everything is selected and ready for change. When I click Go.. nothing happens. I can click the button as much as I want but no action (Bulk change) is started.

Rheinufer
독일
앱 사용 기간 8분
2023년 2월 12일

Extremely frustrating app to work with. Slow at processing the tasks. No live support is available, so if you need to edit something and cannot get it done yourself, you'll need to wait a couple of days via email.

Canvas by Numbers UK
안도라
답글 Hextom개 2023년 2월 14일

Thank you for your review.

Processing speed is unfortunately limited by Shopify API calling speed limit. We have optimized our app to be as fast as we can under that limit. Your tasks took about 10 minutes to update hundreds of products because of that. I wish it can be done instantaneous but all 3rd party apps are bound to that rule.

We are a North American team. It is difficult to provide 24/7 live chat support at this point. We always make sure support tickets are replied in quality within 24 hours. Or within 8 hours if we receive it during our working time. If you have questions, you are always welcome to contact us at help@hextom.com

Hextom Support Team