Hextom: Bulk Product Edit , 리뷰 1,836개
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This app is critical to our operation. With over 35k SKUs, we couldn't operate without BPE. Whether it be uploading new pricing or bulk updating other product, customer or order information, BPE makes all the difference.
Such a pity that they're customer service team is lazy and unhelpful. Kept referring me to watch a video instead of actually offering help. Obviously as a small business owner myself, I would never treat customers this way.
We're sincerely sorry to hear that you encountered difficulties using our app. We take all customer feedback seriously and have reviewed the support you received.
Following our review, we identified that the video tutorial suggested in the initial response offered a solution to your specific concern. When we learned of your dissatisfaction with the overall support experience, we attempted to reach out to you on several occasions via email to offer further assistance and address any outstanding concerns.
However, we haven't received a response. Our priority is to ensure your satisfaction. If you're still open to discussing your experience, please don't hesitate to contact us at help@hextom.com. We're available to answer any questions and find a solution that meets your needs.
Thank you for your understanding and cooperation. We look forward to hearing from you soon.
This app is handy when updating a great number of items. Not perfect but every feature works like a charm. I find it very handy especially because my CSV file does not have to be in mint shape (as required in Shopify bulk import CSV), but I can use my un-cleaned CSV-sheet to update anything.
Of course, when there are tens of thousands of rows in a file, it takes time.
Love the feature that lets you clone varient options from one product to a set of products. As a brand with 5000+ SKUS - saves a tonne of time!
Hextom BPE is definitely the app to have. So powerful, easy to use, it is very helpful when it comes to manage a Shopify store that requires a lot of different options for pricing / metafields / inventory / etc. management. It has been for the Mother App and it was time to leave a review for my best Shopify friend.
This is one of the most helpful apps I have installed and I use it consistently. This app is so phenomenal and has made such a great impression that I always look through Hextom's apps before searching for new apps.
I highly, highly recommend this app for any and all large-catalog businesses, especially fellow distributors.
We've used this app on our store since prelaunch, it has proved to be a very useful tool when it come to error checking & automation with scheduled tasks, backups with scheduled exports, and applying bulk changes to over 3000 different products.
Overall a fantastic app and a must have for any store with a large range of products. Hopefully they will expand on what you can do with scheduled tasks.
All the different features make it great for editing at once. However, it would be better if there was a function to filter out duplicate products. It would be nice to be able to use functions such as filtering out duplicate images, which can be done with a little brain. Other than that, it's a fully functional app.
It should be mandatory to download this app when you set up your store! Others work but only do a fraction of what this tool does. I spent weeks extremely frustrated until I found this!
good