리뷰 (2,003)

전체 평점
4.8
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2025년 2월 12일

Hextom, please work with Shopify and give me the ability to restore variants. It's 20+ days to restore based on App issue that deleted variants.

February 2025 App Issue that deletes variants.

I am hopeful in cases like mine with over 100,000 variants and being on 3 sites with Enterprise plan they have more solutions and at least try to reach out to Shopify on my behalf. It was their app that ...

Bella Frye
미국
앱 사용 기간 대략 1년
2025년 1월 1일

At first this app was invaluable. It made huge changes quickly that would have taken days. But the more I used it the more I have these odd side effects. Like variants I never added or have ever used showing up on products I recently made variant changes for and these variants were not showing in on the product in admin or as metafields on the product on even as metafields in settings. It took ...

The Cult Glitter Co.
미국
앱 사용 기간 4일
2025년 2월 24일

Doesn't work anymore for me.

Naturally Free
미국
앱 사용 기간 1년 초과
2024년 4월 22일

Features are good but scammy and poor customer support.
Tried both Hextom Bulk Product Edit and Hextom Image Edit.

Why I said scammy? I downgraded plan and I was still being charged of the monthly fee. I contacted support for this. I was asked the exact date of downgrade. I look up to my emails and I just realized they dont send email confirmation of downgrade. Then they will keep charging you.

...

daintyduvet
미국
앱 사용 기간 2년 초과
답글 Hextom개 2024년 4월 30일

Hi Daintyduvet,

We're sincerely sorry for the inconvenience you experienced with our app. We have reviewed your case and have taken steps to ensure that this doesn't happen ...

2024년 4월 24일

The guy "James" useless. He knew what I needed help with and didn't move forward with the conversation. I requested help, and was sent to an "agent" who then read my issue and just sat there on the other end doing nothing. I wrote, again, what I needed help with, only for him to say "Yeah, I read your message earlier" wow! the brains on this guy! useless. horrible service. get a new agent!

Kapsoura Candles
오스트레일리아
앱 사용 기간 5개월
2024년 4월 22일

Useless app never works! Always glitches terrible support

Cali Tiger
오스트레일리아
앱 사용 기간 4년 초과
답글 Hextom개 2024년 4월 30일

Hello CALI TIGER!

We apologize for the inconvenience you experienced with our app. On April 22nd, we identified an outage and resolved the issue within 30 minutes of ...

2024년 6월 30일

total crap, not working at all, shame

Beyioon
슬로바키아
앱 사용 기간 4일
2025년 2월 12일에 편집됨

They have accidentally deleted variants on over 5k of products, don't have revert functionality, and are very sorry for this. 3 sites. 3 reviews. 2 sites affected. February 2025, this glitch still exists.

Stuck unless Shopify can exempt 1k variant limit. Hextom, I'd like a full refund.

Tucey
미국
앱 사용 기간 거의 4년
2022년 1월 15일

I could not edit more than 20 product and they write you can edit unlimited. But for use it was good

busdeals.ae
아랍에미리트
앱 사용 기간 3년 초과
2020년 8월 15일에 편집됨

Horrible costumer service. They charged me for a more expensive plan and didn't offer a solution or refund even if they agrees this was their mistake. Stay away!!

Weedipedia
미국
앱 사용 기간 대략 2년