Hextom: Bulk Product Edit

The system is quite daunting as a first time user but I emailed and was immediately replied back to with assistance.

The app works very well for me. What I’m missing is the ability to save tasks for when I need to repeat the same actions. I would love to have an option to save tasks — for example, the fields I select when exporting

My only wish is that it could handle more than 5,000 SKUs at a time. Otherwise a very good option for handling the kind of catalogue that we have.

UPDATE: Hextom have now reinstalled the alphabetical sorting of collections and I can now use the app again. The app is great so why change the UI? Developers need to communicate intended changes to apps BEFORE making changes.

Everything was working perfectly - really great app - until the UI was changed. Now I can't quickly select a collection (I have hundreds of collections) and now have to scroll down an enormous list which is no longer in alphabetical order no matter how I arrange my collections on shopify - before the UI change the list was always presented alphabetically no matter how the arrangement was listed in shopify.
I try typing the name of a collecti me to a random collection starting with that letter then i type the next letter and rather than add it to the string I then get a collection starting with the next letter typed.
After playing around a bit I managed to get the characters typed to make a string but only if I typed super quick - so quick that I make mistakes as I'm not a professional typist.

At no time did I receive any notice of intent from Hextom stating that the UI would be changed - I certainly wasn't asked for any input on intended changes and how they would impact my use of the app.

Was any user consulted before the UI was changed? Did the "developers" perform any testing before changing the UI?

Hextom just seems like another business which treats its paying users with utter contempt.

What a shame, the app was really good and easy to use before this fiasco and I would happily have left a 5 star review.

When reaching out to the customer service at hextom I was asked not to leave a review of my opinion of the UI changes. Before they were introduced (with no warning) I would have shown that respect but since you choose to treat your paying customers with such contempt, I feel other prospective app users should know what kind of business they are dealing with.

Great App - A bit complex and missing a few critical elements (ie Bulk Edit of Category Meta Fields) but overall my daily Swiss army knife and a solid performer. Could not operate my business with it.

Overall this app is great and a huge time saver. It would be helpful if you could both include and exclude conditions at the same time when editing but overall very pleased.

Great

A lot has changed since I started using shopify. It's not perfect but Rome wasn't built in a day. The inventory hasn't been keeping accurate count so we really need to see this fixed as we've had to refund items that are one of a kind with no possibility of back order.

A must have for stores which have a huge inventory. It's a lifesaver when dealing with bulk updates.

I use this app for a while now and it works great. It could use some upgrades here and there and I think the price is a bit high but all in all it saves me a lot of time so I am happy with it.