Omtaler (1 908)
Raffiner
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Etter vurdering
good app But........... expensive and Support Team Very Rude And Not Customer Friendly Beware. Women Named "Sophie" Not Customer Oriented And Very Unhelpful She Had Very Sassy Attitude.
THERE IS NO FREE TRIAL THEY WILL GET INTO YOUR BILLS INSTANTLY
I got this app to use for my BFCM sale. While I can get all the sale prices to update, the changes to compare price just make the compare price disappear. I have tried several ways and nothing. Very disappointed in the app.
The App itself is very useful, well made, easy to use.
But after using it, a bug reverted our ads, and so entire days of work were gone. It happened two time
Customer service couldn't find any way to solve the problem.
I tried to adjust all products with the regular prices to the percent off of the prices. But, the regular prices are still the same. Terrible program.
FUCK! THE DESCRIPTION FEATURE IS A SCAM! THEY NOT DID IT WELL ESPECIALLY THE FEATURE! . THE BOLD/ITALIC/SPACE IS NOT VISIBLY AND NOT WORKING BASTERAD!
Great app, easy to use - BUT $10 for 10 edits? Come on. 5 of those were me learning how to use it.
Overpriced. Use GetVela for free instead
Such a pity that they're customer service team is lazy and unhelpful. Kept referring me to watch a video instead of actually offering help. Obviously as a small business owner myself, I would never treat customers this way.
We're sincerely sorry to hear that you encountered difficulties using our app. We take all customer feedback seriously and have reviewed the support you received.
Following our review, we identified that the video tutorial suggested in the initial response offered a solution to your specific concern. When we learned of your dissatisfaction with the overall support experience, we attempted to reach out to you on several occasions via email to offer further assistance and address any outstanding concerns.
However, we haven't received a response. Our priority is to ensure your satisfaction. If you're still open to discussing your experience, please don't hesitate to contact us at help@hextom.com. We're available to answer any questions and find a solution that meets your needs.
Thank you for your understanding and cooperation. We look forward to hearing from you soon.
I paid for this plugin but very not useful.
BPE is very difficult for using and I lose too many times for testing all functuib and reading the blog.
Sorry, but the only thing I get is losing 9,99$
i am writing this review because i paid $10 for the app and it did not work. it only found 333 of 1200 identical variants i asked it to. i ran the search a second time and it found none. I emailed support and got an automated response telling me i would have to wait up to 2 days for a response. I am doing this now. No way. unacceptable. if someone gets back to me within 12 hours and fixes this problem i will edit this review.