Hextom: Bulk Product Edit , 1 837 recensioner
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App works well. We have a lot of SKU's and variants so this tool is very helpful to do bulk edits. I have not encountered any issues so 5 stars from me.
good
Must have app. We have it installed on all 4 of our stores. Allows you to do alot of bulk updates we wish were native to Shopify.
Application and support to be avoided.
I used the paid version of the application to apply a discount on all the products in the store for the sales period. A discount from normal prices was scheduled on a certain date. After this date, a very large proportion of the products were still at sale prices, which is not normal.
I contacted support and was told "they've put all their teams on it and put it at the top of the list". Only to find that two days later the problem had not been solved, and no solution had been found. In their opinion, everything is normal, the change has been made, it must be an external application that has reset the sales on certain products. Are you serious? No other application was used, no changes were applied to products during the sale period.
Keep your money, it will save you a lot of time and money.
Hi,
I sincerely apologize for the inconvenience and poor experience you encountered while using our app. We deeply value your feedback, and I want to assure you that your concerns are of utmost importance to us.
At the moment, we are in the process of expanding our support team and implementing new processes to enhance our customer service. Unfortunately, it led to a delay in properly escalating your ticket within a reasonable time frame.
Your honest review will be used as a valuable learning experience for us to improve our services and ensure that similar issues do not arise in the future.
Thank you for bringing this matter to our attention.
Best regards,
Aaron @ Hextom Inc.
works really well and highly configurable
Very well built App. Time saver and essential store admin tool for any size store. Highly recommended.
Excellent app.
We're using it for a long time, never dissapointed us.
Never had any problem, so we can't review the support team
anyway, Highly recommended !
This Shopify plugin is a godsend to quickly bulk edit! So easy to use. one of my favorite Shopify apps for sure.
Great app and great customer support
It's a great app