Recensioner (1 849)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 89 % av omdömena har 5 stjärnor
  • 7 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
12 juni 2018

not good anymore. they changed their pricing and only allow limited bulk edits per month.

$5 for 5 edits, $15 for 30 edits and so on. Was better before because you need a lot of bulk edits to get everything right, this makes it too complicated and too expensive.

Cocoflorence
Förenade Arabemiraten
24 minuter användning av appen
12 november 2017

App doesn't work or gives the wrong selection, useless

Coolstatements
USA
20 minuter användning av appen
21 mars 2018

The app is clunky and needs to be more efficient and streamlined. Too much clutter on the homepage and drop-down menus.

Zenologys
USA
15 minuter användning av appen
25 december 2018

Installed to check it out on the free trial. Then uninstalled cause its basically useless, yet lo and behold. They still charge you. Same story with another app from Hexcom. Do not install.

Spore Spot
Sydafrika
8 minuter användning av appen
31 oktober 2018

Somehow does not work for me. Everything is selected and ready for change. When I click Go.. nothing happens. I can click the button as much as I want but no action (Bulk change) is started.

Rheinufer
Tyskland
8 minuter användning av appen
12 februari 2023

Extremely frustrating app to work with. Slow at processing the tasks. No live support is available, so if you need to edit something and cannot get it done yourself, you'll need to wait a couple of days via email.

Canvas by Numbers UK
Andorra
Hextom svarade 14 februari 2023

Thank you for your review.

Processing speed is unfortunately limited by Shopify API calling speed limit. We have optimized our app to be as fast as we can under that limit. Your tasks took about 10 minutes to update hundreds of products because of that. I wish it can be done instantaneous but all 3rd party apps are bound to that rule.

We are a North American team. It is difficult to provide 24/7 live chat support at this point. We always make sure support tickets are replied in quality within 24 hours. Or within 8 hours if we receive it during our working time. If you have questions, you are always welcome to contact us at help@hextom.com

Hextom Support Team