Hextom: Bulk Product Edit , 1,840 รีวิว
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It is a very useful app. We've tried a couple of other bulk edit apps in the past and they have not been as good. It is well worth the money when it comes to changing lots of products at once and moving products into different collections, as well as putting in discounts/promotions on product ranges. It has saved us a lot of time and effort!
Such a pity that they're customer service team is lazy and unhelpful. Kept referring me to watch a video instead of actually offering help. Obviously as a small business owner myself, I would never treat customers this way.
We're sincerely sorry to hear that you encountered difficulties using our app. We take all customer feedback seriously and have reviewed the support you received.
Following our review, we identified that the video tutorial suggested in the initial response offered a solution to your specific concern. When we learned of your dissatisfaction with the overall support experience, we attempted to reach out to you on several occasions via email to offer further assistance and address any outstanding concerns.
However, we haven't received a response. Our priority is to ensure your satisfaction. If you're still open to discussing your experience, please don't hesitate to contact us at help@hextom.com. We're available to answer any questions and find a solution that meets your needs.
Thank you for your understanding and cooperation. We look forward to hearing from you soon.
Great App!! Makes extending the basic default Shopify bulk edits a dream! Simple and easy to use, great support as well!
Does exactly as promised. I have thousands of items between both of my stores. Without this simple tool, it would literally take me weeks, if not months, to do what this does in literally minutes. Worth every penny!
By far the best app I ever had, everything runs just fine, you can modify your whole store with this app and quit fast. I definitely recommend it
love this app! saves hours and hours of time.
It literally saves me days of the most boring work. This app is very simple to use and works flawlessly. I have many Productvariants in my Store an can now edit them within seconds, its just amazing!
works really well and highly configurable
Great app, for a massive catalogue it is essential really. Shopifys capability to edit lots of products is limited no doubt
Easy to use and pretty fast, it saves a lot of time compared to the default shopify product edit method of 100 items per page ;-) !