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Realmente la aplicación es poderosa, tiene muchas opciones, facilita mucho el trabajo, ahorra mucho tiempo y la atención por chat online es rápida y muy eficiente. Un gran saludos desde nordenatt.com
Darren is very professional and took time to answer to all my questions. Really I great experience.
He mades my day, thank you team Hextom!
Excelente herramienta, el ahorro de tiempo es brutal y las funcionalidades son todas útiles
Very good app! I'm not going to say perfect because there is always some way for innovation, But you will almost always find a way to do what you need to do. Customer service is great too!
Great App. Does what it says on the box. Saves hours!
Features are good but scammy and poor customer support.
Tried both Hextom Bulk Product Edit and Hextom Image Edit.
Why I said scammy? I downgraded plan and I was still being charged of the monthly fee. I contacted support for this. I was asked the exact date of downgrade. I look up to my emails and I just realized they dont send email confirmation of downgrade. Then they will keep charging you.
Re: Hextom Image Edit - last year I subscribed to their most expensive plan because we have a lot of images in our store. BEWARE, it is NOT working! You need to batch your images per 100 images per batch for it to work, more than that, its not working. I worst part, I figured it out myself. I reached out to support then I was answered by the support named Channel asking me to send images. I sent and then after that, no reply at all, weeks have passed! so I figured out the way to make it work by myself. Poor customer support.
Hi Daintyduvet,
We're sincerely sorry for the inconvenience you experienced with our app. We have reviewed your case and have taken steps to ensure that this doesn't happen again.
We have sent several emails to assist you with using our app, but unfortunately, we have not received any replies yet. Could you please check your inbox or spam folder and reply to our emails when you have time? We are here to help you further.
I would highly recommend this excellent product to anyone who regularly edits their products on Shopify. The range of tasks you can perform is mind-blowing, and this app has saved me hours of tedious work updating stuff. I really don't know how I managed before I had it!
I've had it a few weeks now, and I love it.
Saves me time and it's stuff I hate doing!
The ability to make bulk edits with this app has greatly improved our workflow and productivity. Have not run into any issues with functionality and edits are done reliably and without errors. If an action is done by accident, it is easy to revert that action.
Only minor gripe is that some times starting a bulk edit can take a bit longer than we like, however with all the benefits this app has provided, it saves way more time than the edit queue times add.
This App works as stated. It's the only way to go when you need to do bulk editing.. Fairly easy to use.. Thank you!!!