Hextom: Bulk Product Edit

Hextom: Bulk Product Edit

Free plan available. Additional charges may apply.
Rating (4.8)
Reviews
Developer
Hextom
1638 reviews
40 reviews
Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
40 reviews
July 8, 2022

Trying to import products into collections using csv and the app won't read what is very clearly in the column that I uploaded. Only 2 columns, sku and collection, and it shows correctly when setting it up. But on processing it says the collections column is blank, when it is clearly not. I have tried many times to upload my data and nothing.

Ihubdeal
United States
Time spent using app: About 2 months
Hextom replied July 9, 2022

Hi,

I have looked into the bulk editing task in question. The task was created correctly. When checking the detail logs, you will see that the products were not changed because they are already in the state as required in the CSV file, which means in your case, the products are already in the collections you want to add them to. I spot checked a few products, and they are indeed already in those collections. That's why the task finished as 0 products edited.

Please let us know if you have any questions. Our support email is help@hextom.com.

Thanks :-)

May 2, 2022

This is a Bulk Product Editing app. All of sudden the app was updated to access customer personal information. Why does a Bulk Product Editing App wants with customer Personal information.

Jenston Girl
United States
Time spent using app: 11 months
Hextom replied May 3, 2022

Hi Jenston Girl,

We are actually not asking for customer info. The permission we are asking has "read_fulfillment". This is needed for inventory number editing. We have always been requesting this permission. However, the recent change in permission grant page has listed this "read_fulfillment" permission as "customer info". This caused a great deal of confusion even though we are not requesting customer info. Please email help@hextom.com if you have further questions and I can explain in depth.

Thank you

January 15, 2022

I could not edit more than 20 product and they write you can edit unlimited. But for use it was good

busdeals.ae
United Arab Emirates
Time spent using app: Over 3 years
Edited August 29, 2021

Does not perform well. Support told me it should work like that. It's much faster to use a simple CSV editor. This app use extremely slow, to make a partial export in CSV took 1 hour.
All other filters and corrections also taking hours. Does.
They charged me 29.99 for the test.

bowtiehouse.com.ua
Ukraine
Time spent using app: About 1 month
June 2, 2021

i am writing this review because i paid $10 for the app and it did not work. it only found 333 of 1200 identical variants i asked it to. i ran the search a second time and it found none. I emailed support and got an automated response telling me i would have to wait up to 2 days for a response. I am doing this now. No way. unacceptable. if someone gets back to me within 12 hours and fixes this problem i will edit this review.

pophomefabric
Canada
Time spent using app: About 1 hour