Ablestar Bulk Product Editor
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
优化
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I found this very hard to use. I could not figure it out. It installed and uninstalled very quickly. Then I opened a chat for support and told me a few hours. No thank you.
Hello, I'm sorry you found the app difficult to use. There are a lot of options and we're doing our best to make it easy to use. If you could follow up to our support ticket we'd be more than happy to make a screen recording to help you out.
As for the time to reply, we're slowly rolling out live chat support (Update: we now have live chat staffed 24/7) but it looks like we replied to your support message within 12 minutes and processed a refund for you. The refund itself does take longer to go through but it should be complete now. Please do let us know if you're still not seeing it.
I apologize again for the difficulties you had with the app and we're here to help if you want to take another go at it.
Thanks,
Daniel and the rest of the team at Ablestar
Once you save filters, they fail to keep them working. We'll consider revising this review once they fix this bug.
We're sorry you were having trouble with the saved searches, they're designed so save time, not cause frustration.
We looked through the saved searches on your store and they appear to be working correctly but if you could reply to one of our messages with some more details we'll make sure everything is running how you expect.
Thank you,
Daniel and the Ablestar Team
Does not work correctly. 1. can not find collections when using their filter system 2. Choose to change the price on 22 items and said it did but really only changed half. (have screen shot video) Don't use it often so didn't know about how glitchy and bad it was until now. Do not recommend wound up just doing it all manually. Waste of time and waste of money.
This App is very disappointing as it contains glitches that has prevented me onboarding. The support staff take a long time to respond to any queries and when they do respond, the explanations are confusing.
I'm very sorry for the issues you were having with the app. It seems like there were two things going on: some confusion between the 'create products' and 'spreadsheet edit' sections of the app, and Excel converting product IDs to scientific notation. We've followed up with some details and a short video over email and we're taking a look to see if we can make this part of the app more intuitive.
Apologies again for the issues and please let us know if there's anything else we can help you with.
Best,
Daniel and the rest of the team at Ablestar