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I had hundreds of products on Bulletin and wanted to get the app to sync the inventory with my Shopify shop. After installing the app all my products disappeared, there is 0 products left. I didn't see any warning that this would happen.
Thank you for your feedback. We understand how frustrating this situation must be, and we want to clarify that, as outlined in our setup flow, when integrating Bulletin with Shopify, your existing products on Bulletin are archived and replaced by those imported from Shopify to ensure all product details are synced for your convenience. We try to make this clear during the account connection process and in our instructional videos, but it seems this was missed.
Please know that your products are not lost. If you decide to uninstall the integration, we can restore them. However, if you continue with the Bulletin Sales Channel, you’ll be syncing your products directly from Shopify.
We’re happy to assist in getting everything set up correctly and ensuring your products are properly synced. A member of our support team will reach out shortly to help resolve this and ensure everything is set up to your satisfaction.
Thank you for your patience, and we look forward to assisting you further!