Kaching Bundles App & Upsells

Paulius did a great job(super fast) fixing my styling issue on mobile. Great app and support.

Edit: For the last couple of days I started seeing some issues, where I had orders with bundle ID, but free gift was not added to the order, I thought just a bug. But now I had some messages from customers that the gift shown on the product page was shown with the full price. I did some testing myself and noticed weird inconsistencies with language selector - pick EN doesnt show the bundle, pick NL shows the bundle, pick EN again - doesnt show the bundle, pick NL again - doesnt show the bundle....Reached out to customer support, but it was giving me articles how to fix sold out issue, even though my products are not sold out.

this app takes my upsells from original price not sale price

no me gusto la app

Some of the support team is really great but some rather argue instead of providing help or solutions especially leva, rather argue for 20min that increase one font in the code

they got out of their mind. it started with maxium 59,99 per month. now it is up to 300 per month. are they crazy?

incorrect reoccuring total

I downloaded this app. I deleted it a month ago. A month later, I was charged $14 for that app. This is a complete scam.

Warning: Major Bugs, Theme Incompatibility, Disappearing Support, and Unsettling Behavior
Rating: 1 out of 5 Stars

I am writing this review to warn other Shopify merchants about the significant issues I experienced with the Kaching Bundle app. The problems ranged from critical functionality failures to alarming issues with the support team.

Critical Functional Failure & Potential Revenue Loss
The core function of this app—the product bundling—was unreliable and posed a serious financial risk to my business. The bundle was configured to add 10 products to the cart upon selection, but it only added 1 product most of the time. This was intermittent, sometimes working and other times failing.

I could have lost a significant amount of money overnight had I not manually checked the functionality. This is a massive, unacceptable bug that directly impacts revenue and stock accuracy. I urge all users to rigorously test this app on a live store before relying on it.

The app also did not work with my theme, which was the initial reason I needed support.

Disastrous Support Experience
The support experience was just as damaging as the app's bugs:

Disappearing Act: The support agent who was actively working on my website vanished mid-task.

Damaged My Store: Crucially, while working on the site, the agent disabled other integrated, necessary apps for my website's operations, causing additional downtime and work for me to fix.

The Most Disturbing Issue: AI Call Spam
The absolute worst part of this experience was the subsequent personal harassment. In the morning, while I was sleeping, I began receiving spam calls from an AI caller. They repeatedly spammed my personal phone number, disturbing my peace. This highly inappropriate and unethical behavior has absolutely no place in a professional business interaction and is incredibly unsettling.

In summary: The Kaching Bundle app failed to work reliably with my theme and its core functionality was critically broken. The support team was decent, but broke other essential parts of my store, and then followed up with an alarming, abusive practice of spam-calling my number with an AI. Avoid this app at all costs.

They keep charging me even after cancellation — this is nothing but a scam.

I haven’t used this app at all, and despite cancelling my subscription, they continue to charge me €29 every month. This is now the 3rd month in a row they’ve taken money from me for a service I don’t use and have already cancelled.
Absolutely unacceptable and dishonest. Stay away from this app.

The app is complicated. I’m trying to set it up so that when someone adds a specific product to the cart, they get the option to choose one product out of three at 50% off, but it seems impossible.

It only lets me select all of them.