Kaching Bundle Quantity Breaks
Spełnia najwyższe standardy Shopify w zakresie płynności, łatwości użytkowania i korzyści dla sprzedawcy
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Według oceny
Be Careful. They lost me money! Instead of going to the next tier of plan when I hit my threshold they removed the app from my landing page. This resulted in customers not able to purchase and me wasting all my ad spend. Why not just have the app automatically go up tiers as your customers hit the revenue limits? You lost me around $200 today.
Hello,
Thank you for your review. I'm really sorry about this situation. I've just sent you an email to handle this.
Unfortunately, we're not able to automatically upgrade users to higher tiers but we do send 3 warnings before reaching limit both to email and Whatsapp.
I hope together we can find a way to make it a better experience.
Erikas | Co-founder of KachingAppz
I requested cancellation during the trial period and I was still charged! I want a refund
Thank you for your review. I'm sorry about your experience, Shopify billing can sometimes be bit messy. I will make sure you will be refunded as soon as possible! Our customer support team will reach out to you shortly and make sure you're satisfied.
Erikas | Co-founder of Kaching Appz
I uninstalled the app off of my shopify store and it keeps renewing would give 0 stars if I could
onduidelijkke app
They NEVER respond. I sent inquiries twice, but they completely ignored me. Only after I leave a negative review, do they respond. No, not this time. Don't send emails requesting to remove reviews. I've had enough patience.
Hello,
It's Erikas, co-founder of this app. I have just contacted our head of customer support to investigate your case and got reassured (with screenshots) that they have replied to your inquiries and sent you app credits right away. I will personally take measures to make sure our emails reach our customers inboxes better.
I apologize for any inconvenience caused. Please check your inbox, I've contacted you personally to find a way we could make it right as customer satisfaction has always been my primary goal.
Cant figure out how to unsubscribe, doesnt incorporate with my store well. help me unsubscribe il edit my review
man kann die preise nicht abrunden oder aufrunden :/
Hallo,
Vielen Dank für Ihr Feedback. Wir arbeiten bereits an dieser Funktion und werden sie in den nächsten Tagen veröffentlichen, sodass Sie die automatische Rundung in unserer App aktivieren können.
Bitte kontaktieren Sie unser Support-Team unter support@kachingappz.com oder im App-Chat und wir werden Ihnen bei der Umsetzung helfen.
Ich hoffe, dass Sie dies nützlich finden werden!