BOGO & Volume Discounts | HA , 89 avaliações
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Really good app and the customer service was amazing. Jessica was extremely helpful and kind !
This App is really amazing! The support is by far the best I have encountered with any app. They helped me with BOGO design and implementation in just few minutes. But what's truly outstanding is that the support even fixed an issue for me that had nothing to do with the app. I recommend this app 100%
Thank you for your kind words. We’re very grateful for your amazing feedback. It’s our pleasure to provide the best possible service to our customers🙏
Do get in touch with us for any queries through in-app chat or email us at support@hellooapps.com, we will be happy to help you🙂
I would like to express my appreciation for Karen's professionalism and expertise in supporting the "BOGO & Product Bundles | HA" app. Her prompt and knowledgeable assistance has greatly enhanced my experience with the app. I highly recommend this app and commend Karen for her exceptional support.
Thank you for taking time to leave a wonderful review 🙏! We're glad to hear how impressed you have been with our app and our support team! Also, we are much thankful for your cooperation. Just write us a message via in-app chat if you need any help, our team will be happy to assist 🙂
I used this app for bundle and quantity discount in my store. It helps increase average order value. Support was also quick and personal, fixed my problem right away. Must have app!
Thank you so much for sharing your valuable feedback for the app and our support team. We really do appreciate your feedback🙏 . Feel free to get in touch anytime you need any help our team will be happy to assist 🙂
looks very good. The support from Jess was great and very helpful. Recommended. it provides multiple options and can create different offers on product pages.
Masood, Thank you so much for the amazing review🙂. We’re very grateful for your feedback. It’s our pleasure to provide the best possible service to our customers🙏
Do get in touch with us if you have any queries via in-app chat or email us at support@hellooapps.com, we will be happy to help you🙂
Fantastic Service. The team helped for over an hour! Fantastic and soooo helpful. super great app with some brilliant features. Have a super day!
Thank you so much for sharing an amazing feedback for our team. We really appreciate your cooperation and support🙏
For any queries, feel free to contact us through in-app chat support or email us at support@hellooapps.com, we will be happy to assist you🙂
Honest review: What I like about this app is that it's easy to setup and I have to say their customer support is world class. They are on standby to provide solutions to the problems that your business face.
However, there are some bugs and glitches here and there. One of the major thing that happened to us is that we set up BOGO for a few products, the 2nd product should be free, but there were 100+ orders affected where customers got charged for 2nd products. Our CS team had to work extra hours to clean this mess and refund customers. But their developer is saying that we have another bundle app installed (despite NOT activated), it messed up their system. In the end, we didn't get a conclusive report on this. Maybe this app is applicable for small business with low order volume. For your benchmark, our average daily volume is 350-400 orders per day.
Thank you for giving us a chance and thank you for your honest review.
Sorry for the inconvenience. I've been trying to reach out multiple times using emails but couldn't get connected.
I want to address the point mentioned in your review:
For the products you created BOGO bundles in our app, were also a part of discounts from another app. So, when there are multiple scripts from other apps obstruct with our app script, the discount will not apply. As only one script work at once.
You can reach out to our support team, our support is available via live chat 24/7.
Kind regards,
Hello Apps.
Customer service was excellent. They were quick to assist me with my issue and resolve it. Thank you very much
Thank you for sharing your valuable feedback for our support team. We really do appreciate your feedback🙏 . Feel free to get in touch anytime via in-app chat support or email us at support@hellooapps.com when you need any help, our team will be very happy to assist 🙂
The development team for this app is excellent.
Even though I had to customize the theme for the convenience of the storefront, the development team was resourceful in making sure that the app functioned correctly and adapted to the customization of the theme. The response was quick and very helpful. I will continue to use this app.
Shu, thank you for sharing your valuable feedback for our team. We really do appreciate your cooperation🙏
It is our pleasure to serve a customer like you !!!
For any queries, feel free to contact us through in-app chat support or email us at support@hellooapps.com, we will be happy to help you🙂
Awesome support team, solved the issue i had quickly and even helped to customize some other stuff that i wasn't even thinking off. Big thanks to Karen from the support team, very helpfull!
Zincia, thank you for sharing your valuable feedback for our app and team.
We wish you continue generating more and more revenue in future. Thank you so much for being our customer 🙏
For any queries, feel free to contact us through in-app chat support or email us at support@hellooapps.com, we will be happy to assist you🙂
Really great service. World class. Fast replies by jessica, had a problem she fixed it in 10 mintues.
Thank you so much for your kind words. We’re very grateful for your amazing feedback. It’s our pleasure to provide the best possible service to our customers🙏
Do get in touch with us if you have any queries via in-app chat or email us at support@hellooapps.com, we will be happy to help you🙂