Rebolt Bundle & Upsell
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A technical error occurred for the first time in a year, and it took a couple of days to resolve. However, the customer service team was very responsive and helpful throughout the process.
We've been using the app for several years and it keeps breaking for us. They've kept fixing it, but everytime it costs us a lot of money. Now it suddenly stopped again and they stopped replying.
There are so many irrational decisions made in the app.
No sales info relevant for the user, e.g when checking analytics and choosing the time, it doesn't actually show how many of each bundles sold , only how many sold during the whole lifetime you've had the app, and sales for all things related to that app for the time. Which isn't relevant at all. They said they'd send me the info after I requested it, but never did.
If you want to change the settings for the bundles, each bundle has to be setup individually, they removed the global option...
The list goes on.
I'm truly tired of losing customers.
We are really sorry for the innocence that you have faced.
Yes, you have been using our app since 2023, and you are one of our valuable merchants. First of all, we sincerely apologize for any inconvenience you may have experienced.
We have already reviewed your store, and everything is currently working properly.
We also provide separate bundle-wise analytics as well as overall analytics within the app, so we kindly request you to explore these features.
If you face any difficulty or are not aware of any app feature, please do not hesitate to reach out to our support team.
You can contact us directly at support@webcontrive.com.
Very fast customer service and solved issue straight away!
Thank you for your valuable feedback!
If you ever need any assistance, feel free to reach out anytime—we’re always here to help!
We've used this app several times over the years and it works wonderfully! And if you have any issues they are easy to contact and very easy to work with.
Thank you so much for your kind words and support! We’re really glad to hear that you’re enjoying our app and service.
If you ever need any assistance, feel free to reach out anytime—we’re always here to help!
Really neat app. Very easy to use with an intuitive interface for both developer and customer. The box builder works perfectly for what I need it for. Have had a few small hiccups that have been dealt with quickly, really great customer support.
Thank you for your wonderful feedback! We’re happy to know you’re having a great experience with our app 😊
If you need any further help or guidance, please do not hesitate to contact us.
muy buena apps , requeri una modificacion personalizada y GRATIS son muy atentos
Gracias por compartir tus comentarios.
Nos encantaría comprender mejor tu experiencia y ver cómo podemos mejorar. No dudes en contactar con nuestro equipo de soporte; estaremos encantados de ayudarte y solucionar cualquier problema.
We have had daily transaction withdrawals from our account with no transactions since NOV. Please contact us asap
We are sorry to hear about your experience.
First of all, we do not charge merchants directly. All app charges and billing processes are managed by Shopify. Shopify applies app charges on a monthly billing cycle and does not collect app charges daily.
We have already shared all the relevant details with you. Kindly review them once.
If you are still facing any difficulty or have further questions, please reach out to our app support channel. We are always happy to assist you.
After reviewing and piloting several bundling applications, we selected Rebolt Bundle based on its strong feature set, ease of installation, seamless integration with our web store, and—most importantly—the quality of support.
We encountered a few minor hiccups during sandbox testing, but the support team quickly exceeded our expectations. They are responsive, knowledgeable, and clearly committed to their product and customers.
We look forward to future enhancements and continuing our partnership with this team.
Thank you for the amazing 5-star rating!
We truly appreciate your support and are glad that. Your feedback motivates our team to keep improving and delivering the best experience.
Good Cs services. Efficiency and convenience
Had a small bug, nothing too crazy - they helped resolve it within 48 hours. Really fast response, no hassle, they just jumped in and fixed the problem.
Great customer service.
Thank you for sharing your feedback with us.
We’d love to understand your experience better and see how we can improve. Please feel free to reach out to our support team—we’ll be happy to assist and make things right for you.
