Rebolt ‑ Bundle Products
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In the midst of a several hour long outage with 0 communication. It's not just us, it's currently non-functional on their demo store as well: https://reboltbundle.com/pages/buildbox-single-section
No consigue generar upsell, dificil de configurar y no funcionan los descuentos.
This app is terrible; it messed up our bundle price. Making changes to product prices using this bundle app within the different prices; canceling the checkout orders now duplicates the bundle bug. For this horrible code tampering, they should be removed from the app store. PLEASE FIX AS SOON AS POSSIBLE!
Terrible experience, this app started to cause errors due to which the site could not load completely!!! Beware of using this app.
Hi We are really sorry for the problem you faced. You might get error when we are doing our server up-gradation. So can you please install it and take look it is working fine in all store. Let us know if you still face any issue we will make sure our app works completely fine in your store and you can generate more sales using our app. Looking forward to hearing back from you.
Thank you
Thimatic Support Team
What they don't tell you is that if you use this app, you cannot use any discounts. So, you can kiss all of your sales and marketing promotions you have good-bye. Absolutely, worthless if you want to do any other promotions or discounts at the same time.
Hi, Sorry for the problem you faced. Our logic behind Bundle product discount is by creating draft order otherwise you have to create duplicate product for it so in Shopify they are not giving option to add additional discount code in draft order. So please check this and let us know if you have any questions we are happy to assist you. Looking forward to hearing from you.
Thanks and Regards,
Support Team @ Thimatic
We unfortunately chose the Thimatic’s Upsell app to sell our a-la-carte product in our store. This is undoubtedly the worst Shopify app available today (we use 33 other apps). So many blunders from the development team. They will randomly take their app offline to work on it without any communication to the client during PEAK ordering hours. The result? A big fat “404 Page not found” error for our valued customers. Total lack of communication among the app developer’s OWN STAFF. One of the team members will say the app is working fine and ask for a meeting for us to simulate the error (despite sending multiple screenshots/recordings to them). After showing the error in real time during the meeting to another team member “Mr. Jack”, he says this error is to be expected since they are working on it! So why call a meeting to show the error is happening? We would have given a negative star rating if there was such a thing.
App is down and no support reachable.
We appreciate your kind words and are delighted to know that you are enjoying your experience with our app. Thank you very much for sharing such great feedback with us!
If you have any questions or need assistance, please don't hesitate to reach out to us at support@webcontrive.com or through our in-app live chat. We're always here and happy to assist you.
The app only works when you test it out, after that its not working anymore, i always got complain from my customer that they cant see the bundle on the product page, i have to ask them to keep refresh the page or i have to disable the app and enable it back, keep refreshing then the app shows again. This is not user-friendly and does not help my store much, i feel that I got cheated paying this stupid subscription for nothing.
Sorry for the inconvenience that you have faced.
We had checked the issue and that was from your theme side. We also shared the issue details on your support ticket but didn't get any response from your side.
If you need any other help, please contact us at "support@thimatic.com"
Thank you.
We can not get customer service to respond to our needs as we are opening our store. We have submitted several online/chat inquiries and are told that someone will respond to us and they never have. Super disappointing.
Hi,
We are really sorry for the problem you have faced. We saw that you have created support tickets during the weekend and unfortunately our support team is not available during the weekend and in the US timezone as we are located in a different region. So we sent you an email regarding this and also sent collaborate account request to set up the code as our app's code is not set up correctly. So please accept it so our team can go in and make sure our app works perfectly.
Hope you understand it and approve collaborate account request asap.
Thank you
Added a quantity bundle and when customers order said bundle it immediately takes customer to checkout so they cannot add other items from your store. Useless.