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Trotz komplexer Situationen wie EU-Mehrwertsteuer Anpassungen und andere Individualisierungen war das Support Team immer schnell hilfsbereit und alle Probleme wurden gelöst, 5 Sterne!
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.
For any queries, feel free to contact us at support@webcontrive.com or in-app chat. We are always happy to help you.
The customer service is awesome, I love it, they help us to fix all the problems, and they are so patient. Thanks
Literally just spent hours trying to get another app to work. Finally gave up and found this app - within 10 minutes everything I wanted was done. I'm sold. 10/10
Good service, liked everything. Bundle works. I don´t want to write a 100 letter review for it though.
Thank you so much for sharing your valuable experience with us, It means a lot to us. 🙂
For any queries, feel free to contact us at support@webcontrive.com or in-app chat. We are always happy to help you.
Super Friendly, quick and helpful support every time! Over all very happy. The app gives you options to create different types of bundles and it's easy to use.
I went through about 10 different apps trying to find one that works without messing up inventory, requiring separate part numbers, and so on. This one fit the bill for being able to make bundles of multiple types and allow me the option of when and where to place them.
All of these bundle apps require some kind of wiring. I could not get this app to work with the Parallax theme and many features I could get to work on other themes did not work out well. However, the developer was able to go into our site and set it up completely with our preferred theme. After which, it worked (almost) perfectly.
Glitches have popped up, but the developer responds fairly quickly to deal with them. I have seen cases where prices are doubled, etc., but the developers fixed it within 48 hours.
The only real problem with this app is how it tracks analytics. It creates draft orders for any bundle item. If the customer doesn't buy the item, you are left with a ton of extra draft orders. I have to clean them up daily which is a pain.
The other issue we have, is that we are in the US and the developers are in India. They don't generally respond to E-mail replies. You have to send a note through Shopify to get them to answer and the answers can be somewhat cryptic. The work is good, but the communication is lacking. Because of the minor annoyances and bugs, and the difficulty getting clear support (via E-mail), I knocked off one star. In our case, this is the best current option for our needs.
You can view our implementation here: buplabs.com
Thank you so much for your feedback. It means a lot to us. :) :) :)
We have added the new discount method "Discount Code". If you use that method then draft order will not create.
If you need other help related to our app in the future, please contact us on support@thimatic.com.
Thank you.
Great app! Quick support. Bundle discounts are a must-have for any store to encourage easy upsells. Don't blink an eye, just go for this app. Ton of features and live-chat support to help you configure it the way you want.
Awesome and quick support team! They helped me to solve my problem, The app works well and it's very useful.
Very versatile app. I found the app easy to set up bundles. The support is amazing. I had some ideas of my own for how I wanted the widgets to work. They were able to create a hidden widget which was linked to an image on my front page. The customer just has to click on it and it takes them straight to a page where the bundles are offered and they can add to cart from there. Not every app is able to offer this so I'm extremely happy and hope that it will generate more sales. Thanks again to the team at Thimatic.
A very nice and easy to use app. I can also create a new drop down menu on my main menu displaying my bundles. I had a few suggestions that the Thimatic support team took very well and implemented at the same time. I am super impressed. The support team is very very helpful and patient and dealing with the customers. I would definitely recommend to everyone out there.