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I am very happy with this app and their support team. The app works very well and the appearance of the bundles is clean and nice, just what I was looking for my jewelry store. Their support team set everything up for me, because I am not familiar with coding, so the only thing I had to do was to create the bundles. BTW, creating the bundles is the easiest thing ever...recommend.
We use the app to sell bikini separates as sets. The app works well but we have had some support issues, those issues have now been resolved.
We are really sorry that you were facing the issues. Yes as you said due to timezone difference it is difficult to manage your request but we solved your issue which you faced so can you please check that and let us know if you still face any problem with it.
I hope you'll update the review to be more accurate and give us a chance to fix your request.
Thank you.
Super amazing staff that helps ASAP! They made custom changes to the code within minutes - perfect for our needs!
Thank you so much for your thoughtful and detailed review. It means a lot to us.
Do get in touch for any queries at support@webcontrive.com or in-app live chat, we are always happy to help you.
Great support. Fast reply, great understanding of the problem and very polite. Very satisfied with the support team.
Asked the developer for help adjusting the bundle html css for my theme Venture. Asked him a lot of questions, and he was very helpful!
Great app to bundle products. I am using this app to provide some product and combo bundles within my store. Much appreciated is the fact that the app is very customizable and therefore fits nicely in my own store theme and color design. Unfortunatlely, at the beginning the app was not working as expected, so I was asking the support for help. Within less than 24 hours they replied to me and fixed also all my issues directly within my store. That's really a fantastic customer service which I haven't often seen before! Thanks a lot! Great work! Regarding additional features: It would be great if the bundles could be provided in a pop-up rather than embedded within the product or cart page.
Thank you very much for your valuable feedback!!
I’m so glad to hear that we were able to make your experience with us a memorable one and that your requirement match with the feature we offer.
The best part of this app that the response from the support team was vey quick and they have solve all my issues.
Very Useful App,it helps me create bundle the way I want it and also it's very reasonable price to start with
We have just started using it, It was easy to create a bundle. Good support from the support team. Thanks
Thank you so much for the lovely feedback.
Do you need any other help then please send an email on "hello@thimatic.com" to create a ticket or you can also contact us on the Live Chat from our app admin.
Looking forward to hearing from you.
Will work for one day then disappear, even though technical team has supposedly fixed it. Tried to find solutions with them for weeks, and each time they would fix, it would be gone the next day.