Rebolt ‑ Bundle Product

No consigue generar upsell, dificil de configurar y no funcionan los descuentos.

This app is terrible; it messed up our bundle price. Making changes to product prices using this bundle app within the different prices; canceling the checkout orders now duplicates the bundle bug. For this horrible code tampering, they should be removed from the app store. PLEASE FIX AS SOON AS POSSIBLE!

Terrible experience, this app started to cause errors due to which the site could not load completely!!! Beware of using this app.

What they don't tell you is that if you use this app, you cannot use any discounts. So, you can kiss all of your sales and marketing promotions you have good-bye. Absolutely, worthless if you want to do any other promotions or discounts at the same time.

We unfortunately chose the Thimatic’s Upsell app to sell our a-la-carte product in our store. This is undoubtedly the worst Shopify app available today (we use 33 other apps). So many blunders from the development team. They will randomly take their app offline to work on it without any communication to the client during PEAK ordering hours. The result? A big fat “404 Page not found” error for our valued customers. Total lack of communication among the app developer’s OWN STAFF. One of the team members will say the app is working fine and ask for a meeting for us to simulate the error (despite sending multiple screenshots/recordings to them). After showing the error in real time during the meeting to another team member “Mr. Jack”, he says this error is to be expected since they are working on it! So why call a meeting to show the error is happening? We would have given a negative star rating if there was such a thing.

App is down and no support reachable.

The app only works when you test it out, after that its not working anymore, i always got complain from my customer that they cant see the bundle on the product page, i have to ask them to keep refresh the page or i have to disable the app and enable it back, keep refreshing then the app shows again. This is not user-friendly and does not help my store much, i feel that I got cheated paying this stupid subscription for nothing.

We can not get customer service to respond to our needs as we are opening our store. We have submitted several online/chat inquiries and are told that someone will respond to us and they never have. Super disappointing.

Theoretically the app itself seems to be great but the lack of support and the absolute lack of comprehension and action regarding the functionality problems is starting to impact my business.

I have had the dysfunctional integration of this app, visible on my site for the past 5 days. Once it became crystal clear the tech working on my case could not speak or understand English I have repeatedly asked, day on day to have this app removed and terminated instead of trying to have the functionality resolved as the problems simply weren't comprehended, the reply..... radio silence.

I HATE leaving terrible reviews as owning a brand myself I understand how hard it can be to get it right all the time but the ongoing bungling of this case is absolutely ridiculous and is impacting our trading and we also don't want our site to become a broken app junk yard or have to pay an independent tech to remove this app!

The function this app allegedly offers is important for selling online apparel and should be offered by shopify and not just available via these 3rd party developers.

If our experience is anything to go by I'm extremely confused as to how this app is actually ranking so high.

1 - the app only bundles selectively
2- if your customer bundles then adds an extra item to the cart the discount is removed from the bundle
3- if you then remove the single item the discount is nor re-added back to the bundle.
4- don't even start on the mobile functionality, there were so many problems there I didn't know where to start.

Every time a tech did something to fix these problems the standard response was : "its working perfectly please change your review to 5 stars , here is the link"

Look in to this with caution.

After I asked them numerous times to remove this app they final did but have repeatedly asked me to change my rating and review, (?!?!?!) which I will not be doing.

Hopefully the reality of this app and customer service ( as covered here ) will help some other businesses make more informed decisions.

Added a quantity bundle and when customers order said bundle it immediately takes customer to checkout so they cannot add other items from your store. Useless.