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helpful team to resolve issues - made sure everything was working for me - which was very handy. also the best app for my bundling needs.
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If you need other help related to our app in the future, please contact us on support@thimatic.com.
Thank you.
4 estrellas porque solo llevo 10 días utilizando la app. Es bastante flexible y permite hacer la mayoría de cosas que necesitas con estas apps. Su soporte es muy bueno, no tardan mucho en responder y suelen resolver los problemas rápido.
Great functionality for the price. A few glitches here and there but the support team is always on hand to fix issues promptly.
I run theveganlifeshop.com and I added the Bundle Products app to help me create a few specific product bundles. I created them easily. There was an issue with the combo bundle and their instructions to hide the default add to cart button on my theme, so I reached out to the tech team for support and they responded to each of my questions within 24 hrs. I don't have a lot of confidence in editing code, so I asked if they could make the changes for me, and they did so quickly! Very professional and courteous assistance! I do wish the app would allow you to do a bundle and then include the bundle with a frequently bought together package (they told me that's not possible at this point). And I wish the app had a little bit more direction as to the different type of bundles and what the end product would look like. I had to play around with it a bit until I really found the right kind of bundle I was envisioning. A little more up front description would be helpful! But overall, I'm happy with the bundle app so far.
Installation was fairly easy. App does as advertised. More styling options would be my only wish. Customer support was great. We had an issue and it was rectified within an hour.
I am very pleased with the support from this team. We had some suggestions to make this app work to our needs on our website. They were quick at responding to my questions & also fixed all my suggestions so the app worked on our website perfectly within 24 hours from my first email. This app works great & this team is amazing. Keep up the great work.
Thank you so much for your lovely feedback. It means a lot to us. :) :) :)
If you need other help related to our app in the future, please contact us on support@thimatic.com.
Thank you.
Great Support !!! the app is great the only concern here is that there isnt an easy way to display the bundle as part of gallery or collections, you have to make a walk around
Very easy interface of the app. Customer service is great, quick response instantly solved my problems.
Very easy & user-friendly setup. very quick customer support and very helpful.
As for results - just started using it.
Thank you so much for the lovely feedback.
Do you need any other help then please send an email on "hello@thimatic.com" to create a ticket or you can also contact us on the Live Chat from our app admin.
I hope you will update the feedback.
Looking forward to hearing from you.
Fast reply on customer service, app works well, can be improved on some level and integration with having to contact the customer service as well. Furthermore, I would recommend this app