Reviews (946)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales by clearing stock and increasing basket sizes with features like minimum order quantities and mix-and-match selections. It offers a user-friendly interface for easy product bundling and customization options that match store aesthetics. The app is noted for its stability and simplicity, and customer support is consistently praised for being responsive and helpful in resolving issues and assisting with customization.
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We use this app for our budles, works great and easily. Also good service with some styling issues.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.
Do get in touch with us for any queries through in-app chat or email us at support@webcontrive.com, we are always happy to help you.
We unfortunately chose the Thimatic’s Upsell app to sell our a-la-carte product in our store. This is undoubtedly the worst Shopify app available today (we use 33 other apps). So many blunders from the development team. They will randomly take their app offline to work on it without any communication to the client during PEAK ordering hours. The result? A big fat “404 Page not found” error for our valued customers. Total lack of communication among the app developer’s OWN STAFF. One of the team members will say the app is working fine and ask for a meeting for us to simulate the error (despite sending multiple screenshots/recordings to them). After showing the error in real time during the meeting to another team member “Mr. Jack”, he says this error is to be expected since they are working on it! So why call a meeting to show the error is happening? We would have given a negative star rating if there was such a thing.
What they don't tell you is that if you use this app, you cannot use any discounts. So, you can kiss all of your sales and marketing promotions you have good-bye. Absolutely, worthless if you want to do any other promotions or discounts at the same time.
Hi, Sorry for the problem you faced. Our logic behind Bundle product discount is by creating draft order otherwise you have to create duplicate product for it so in Shopify they are not giving option to add additional discount code in draft order. So please check this and let us know if you have any questions we are happy to assist you. Looking forward to hearing from you.
Thanks and Regards,
Support Team @ Thimatic
The bundles work great (increased my AOV 4x within days!), what a great app! Best of all I had to reach out to the developers a couple of times for minor glitches (on my end) and they responded immediately with easy-to-understand action items to fix the problem in seconds. I've actually never had such a great experience with app developers, I'm very impressed. Great app!
Thank you so much for sharing your valuable experience with us, It means a lot to us. 🙂
For any queries, feel free to contact us at support@webcontrive.com or via in-app chat. We are always happy to help you.
Great application with an efficient support team !
They fixed my problem in less than 5 minutes !
The support from the developer has been outstanding. More store required a little more help and jack was there every step of the way.
He would email me back immediately and always fix my problem.
Couldn't be happier.
It's a good app.
Quick Response from the Support team.
best support I could possibly ask. They solved my issues the same day I wrote them, and I did nothing! they fixed everything for me. I would recommend them to everyone.
Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app.
For further queries, feel free to contact us via our app-in chat or email us at support@webcontrive.com, we are always happy to help you.
Very good application with quick answers to all the questions. I recommand this app to everyone. Thanks
Very easy interface of the app. Customer service is great, quick response instantly solved my problems.