Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its unique features and user-friendly interface that effectively boost sales and average order value. They appreciate the 'build-a-box' option, volume discount layout, and product suggestions. The app is praised for its affordability and value for money. The support team is noted for their quick response, professionalism, and customization capabilities. Merchants value the app's seamless functionality and its ability to increase upsell and basket sizes.

July 3, 2023

The pictures on this app are very misleading. When you download it the bundles will not look this good unless you are an experienced coder.

Quite disappointed with it, but will grant that if your store offers basic bundles then this app may work for you. As soon as you need customizability though it falls flat

Lux Games
United Kingdom
About 2 hours using the app
WebContrive replied July 6, 2023

We apologize for the problem that you faced with our app.

We are providing some options to customize the bundle layout in our app settings and if you want to make it more customized then please share your all requirement in detail with us at support@webcontrive.com so we are happy to customize the bundle layout for your store.

We will look forward to hearing from you.

September 13, 2023

Works only with a single currency. This app does not support multi-currency.

ActionPresets
United Kingdom
About 22 hours using the app
December 1, 2020

I want to upsale my products and for more than 4 months, this app didn't do the job. It didn't record any sale during that period. Many abandoned carts though. Also the app stop showing like once or twice a month. I think it needs further development. Support is quite fast. Backend is easy to use but simple.

Polvos Holi®
Mexico
8 months using the app
August 13, 2020

I found this app very awkward to work with. It also did not appear to provide consistent results. I found support to be too slow.

eco dog care
United States
28 days using the app
WebContrive replied August 14, 2020

We are sorry for the inconvenience that you had faced.
I think you hadn't set our app code to your theme that's why you didn't get the bundle on the page.
If you reinstall the app and we will set our app code to your theme within 24 hours after your confirmation email.

Thank you.

April 12, 2019

This is not the best app. While it might be user friendly, it didn't do well for our shopify store. There weren't a lot of options or the ability to make changes. In the last few weeks that we've been using, it kept shutting down.

Flower Pot Tea Company
United States
26 days using the app
May 26, 2020

If you need this to work with multi-currency, don't waste your time. It does not work with multi-currency. Probably a support person error, but they told me it definitely works with Shopify Multi-Currency and I spent quite some time getting it to thematically match our site and to work well, only to switch currency and find it doesn't switch lol.

For a good bundle system that can do multi-currency and multilingual (with many other things like upsell and cross sell) check out Selly in the Shopify app store.

This app will work fine if you don't need multi currency

WhatIF Foods
Singapore
16 days using the app
WebContrive replied August 1, 2020

Thank you so much for your lovely feedback. It means a lot to us. :) :) :)
We have integrated the Shopify MultiCurrency feature so you will not face this issue.
If you need other help related to our app in the future, please contact us on support@thimatic.com.

Thank you.

Edited March 5, 2021

They don't make it very easy to cancel your subscription. I would not recommend an app that makes it hard to cancel your subscription to anyone. I hope I can figure it out before the trial ends. I received an email but it didn't give much insight on how to cancel. Don't recommend.

Accessory Snobb
United States
8 days using the app
WebContrive replied March 6, 2021

Sorry for the inconvenience that you have to face.
To cancel the app subscription, you just have to uninstall the app from your Shopify store. The app subscription will automatically cancel.
If you need any further help or guidance, please do not hesitate to contact us.

Thank you.

January 16, 2023

Not worth the trouble. I had it set up ready for launch and majority of my clients (48 out 50) didn't get the pop up. Reached out and they asked me for proof of it not being there. I guess the data saying only two people used it? send screen film of it. Then told it wasnt enabled although it clearly was. Using a larger app for less headache.

by SUMMER
Australia
4 days using the app
January 1, 2020

So far it has been a challenge to get it installed correctly. They keep sending me emails saying it is installed correctly...but it is not. I have screenshots showing the bundles do NOT show up. they sent me a link to where the bundles show up...but as I have said to them...I have a 1 product store...so why would bundles be shown on a page (products/collections) that isn't even in the menu for customers to see?
It needs to be in the shopping cart page when they check out

DW3ACCESSORIES
United States
2 days using the app
June 29, 2020

Does not integrate with Shopify Multicurrency, when a different currency is selected only the currency symbol changes not the actual item price. This means the wrong price is displayed to the customer. It's a shame because the app was very easy to use but this means I cannot use it for my store because to display incorrect pricing information is misleading to customers.

Bonny and Blithe
United Kingdom
About 18 hours using the app
WebContrive replied June 29, 2020

Thank you so much for your feedback. It means a lot to us. :) :) :)
We have integrated the Shopify MultiCurrency feature so you will not face this issue.
If you need other help related to our app in the future, please contact us on support@thimatic.com.

Thank you.