MBC Bundle App ◕‿◕ Buy X Get Y
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In the beginning they were very helpful. Many things to set up which they did with most of them. But there was a main issue that the button loads more than 5 seconds after clicking on it to go to the add to cart page. This was not an issue to fix just for us but for them and all their customers. They couldn't make it and this is a big reason for users to leave the website. Besides that, we found more issues on the way and in the end the support was really poor and lack of willingness. Some issues were not fixed or at least for now and we are about a month trying to make it work efficiently. In the beginning the assistant was very kind and helpful but we got pushed everytime to give a positive review as an exchange of that kindness. We told them we don't give reviews before results from the support team so we acknowledge that they fix some small issues but the most important ones were not fixed and their support got worsen considerably in the end. If we are gonna pay a monthly fee we can't accept an app working halfway at least for what we need it for. They have very good functionalities tho, but we can't settle for things that way.
Love the app! Have been using it for over 3 years, works smoothly. Support team always available and helpful. Anna is extremely attentive and goes above and beyond to make sure our needs are meet.
Thank you so much for your glowing review! We're thrilled to hear that you've been enjoying our app for over 3 years and that it's been working smoothly for you 🤩
Thank you for being a valued part of our community, and please don't hesitate to reach out if you need anything else!
10/10.
In terms of functionality it does exactly what I need.
The most important thing is the customer service - and they nail it every time.
I seldom leave reviews as many don't warrant it - but MBC are excellent. Thank you.
Wow, thank you immensely for your outstanding rating! 😍 We're committed to continuously striving to provide you with the best service possible. 🤗
This is a great way to handle bundling! Shopify has so many limitations to bundling but this app solves those issues in a really intuitive way. Their support team is second to none too! Quick to respond and more than willing to work on customizations for you. Thank you Maryna!
Thank you so much for your wonderful review! 🥰 Your satisfaction is our top priority, and your kind words mean the world to us. If you ever need further assistance, we're always here for you! 💚
Very quick and helpful customer support helped me with the app and is a brilliant way to add a discount would definitely recommend!!!
Thank you so much for your positive feedback! 🤗Your recommendation means a lot to us! 💚
We were skeptical about adding bundles and we sat on this app for quite a while - underutilizing it significantly. But when we expanded our product line I added quite a few (for our small brand) custom bundles and they system has worked quite well for us. We did away with our fixed multi-bottle bundles and can now track inventory far more effectively. We are only scratching the surface of what MBC can do and look forward to using it to fuel further growth
Customer service is also very responsive. They are great at helping with setup issues and have resolved the few issues we had quickly. Highly recommend!
Thank you for your feedback! We're thrilled to hear that MBC Bundles has proven effective for your business and overall growth. We're here to support you further as you explore more of our app's capabilities. Feel free to reach out anytime. Much appreciated! 🚀
Après avoir testé de nombreuses applications pour paramétrer un Bundle type mix&match avec produit offert, j'en ai enfin trouvé une qui propose cette fonctionnalité tout en étant assez intuitive. De plus, un support rapide et efficace, merci à Maryna
Merci beaucoup pour votre retour positif ! 😍 Nous sommes ravis que notre application ait répondu à vos attentes pour créer un Bundle type mix & match avec produit offert. Notre équipe, notamment Maryna 😇, est toujours là pour vous aider. N’hésitez pas à revenir vers nous si vous avez d’autres questions ou besoins. 💚💚💚
Merci encore de nous avoir choisis !
Simplemente increible, te ayudan en todo momento, si tienes problemas con la app te lo solucionan en un segundo, la recomiendo 100%. La app va genial y el soporte es genial!
Gracias por su comentario.
Su satisfacción es nuestra máxima prioridad, y estamos encantados de haber cumplido sus expectativas. Si alguna vez necesitas algo en el futuro, no dudes en ponerte en contacto con nosotros.
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It's great that you enjoyed our app. Thank you for your feedback.
Excellent customer service. Was quick to answer questions during the set up process. I look forward to using the app.
Thank you for your review!
Your satisfaction is our top priority, and we're delighted to have met your expectations. If you ever need anything in the future, please don't hesitate to reach out.