Kitenzo ‑ Bundle Builder
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Could be a little easier to edit bundles, and I wish that they counted to the sales on shopify, but they don't, so it messes up when I have to re-order products.
Thank you so much for the 4-star review and your honest feedback!
We’re sorry to hear that the bundle editing process has felt a bit clunky!
Regarding the sales data: our current bundle configurations are designed to sync accurately with Shopify’s inventory and reporting to ensure your re-ordering stays seamless.
As such, it appear that you might be using a legacy bundle type hasn't been fully integrated into the Theme.
We’d love to help you get that updated and to dive deeper into your specific workflow to see how we can improve this!
We’ll be reaching out via email to invite you to a brief call so we can walk through this together and ensure everything is working exactly as you need!
The printed packing slip is loaded with code that is not just messy but confusing to our staff for fulfilment. a Bundle is 1 product not a whole bunch of individual products. I submitted a ticket but was informed this is how it is. Not very efficient for fulfillment
Thank you so much for sharing your feedback! We are truly sorry to hear that the packing slip layout is causing frustration for your fulfilment team.
We want to clarify that Kitenzo is designed to be flexible; so you can configure your bundles to display as individual products, rather than a single product!
While it sounds like there may have been some confusion on how to achieve this, we would love the opportunity to help you adjust these settings and to streamline your Bundle fulfilment process!
Please reach out to our team directly so we can get this resolved for you right away! You can either do this through the App, or through contacting us directly at support@kitenzo.com!
Looking forwards to your response!
I was having issues with how the app was incorporated into our website. Natalie and her team went above and beyond and fixed the entire set up. Now my bundles are integrated with our inventory!
Thank you so much for updating your review!
We’re absolutely thrilled to hear that Natalie and the team could go above and beyond to get your setup perfect!
It’s also great to hear that your bundles are now fully integrated with your inventory!
If you run into any more questions, please don't hesitate to get back in touch and let us know! We're here and always happy to help!
300usd and user charge for %1 no thanks
Thank you so much for sharing your thoughts!
We know that a pricing model with a flat fee and a transaction percentage is a big consideration for any store.
We always aim to provide value and features that outweigh that investment, but we completely respect that it won't be the right fit for everyone!
If you ever want to discuss your setup, please do reach out. We're here and more than happy to help!
I've been using Kitenzo for about 3 to 4 years now, and I'm really pleased with the functionality of their app. The team is super responsive and always willing to help if any issues come up or if I have questions. They keep things well integrated with Shopify updates, and overall, it's definitely worth checking out. I've tried many different bundle apps, and for the price and functionality, Kitenzo stands out as one of the best!
Thank you so much for taking the time to leave such a heartwarming review!
We're delighted to hear that you're happy with both Kitenzo, and the Support that comes with it!
We’re forever grateful to have had you with us for so long. Thank you so much for being part of our journey!
If you need anything going forwards, please don't hesitate to reach out! Our Support team will be more than happy to assist you further!
Very happy with this app, exactly what we were looking for, i would love to have a starting template/s when using the template creator for quicker setup, but for now we accomplished what we were looking for. Exceptional customer service i have to add! Shoutout to Natalie who was very patience and guide me with all my doubts :)
Thank you so much, Caprichos de Goya, for your wonderful review! We're thrilled to hear that Bundle Builder has been exactly what you were looking for.
We understand the need for pre-built templates to make the setup process quicker and easier, so we're excited to let you know that this is something we're currently working on! We appreciate your patience and understanding in the meantime.
Our team is dedicated to providing exceptional customer service, and we're glad that Natalie was able to guide you patiently and address any issues. If you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Very easy to use, great functionality, and excellent support. Don't have to be a developer to set up and customize bundles. Plenty of versatility to make bundles that the customer can customize, or preset bundles that are "add to cart" ready. Support does a great job whenever needed (Thanks, Dale). Highly recommend!
Thank you so much for taking the time to leave a Review! We are absolutely delighted to hear you find Kitenzo to be easy to use and versatile - our goal is to keep things simple and fun for everyone.
Our support team are fantastic and always ready to investigate any queries. Thank you for shouting out Dale specifically. I know he's always delighted when the make such a big impact on a customer's journey.
We appreciate you using Kitenzo and we look forward to continuing to assist you with your bundling needs. If you need anything, as always, please feel free to reach out to us!
App does the job. It's the only app that I found that could pull off what I we needed. The support team is excellent as well, and has helped us through some minor problems. Even though we've had a few hiccups I still continue to use this app because I know support is ready to jump in and help no questions asked; great team!
Thank you for the review and on behalf of all of us here at Kitenzo, we are all delighted Kitenzo was the app that you landed on. being with us for over 5 years means you've seen us from relative infancy up to our current state - so we really appreciate you leaving the review.
I'm glad that you have faith in the top class support team here, they are amazing! If you need anything going forward, please, reach out and we'll be delighted to assist
Customer service is top notch! Natalie and Rhys have been excellent to work with to get the issues resolved with fixing our Bundle. It did not work with discounts and Shop Pay. Turns out it is a Shopify internal issue and we are still waiting on them. Natalie and Rhys also updated our theme and it works and looks so much better than before on our website! Very happy with our experience!
Thank you so much for your kind words and for highlighting the efforts of Natalie and Rhys! We're thrilled to hear about your positive experience and the improvements made to your theme. While the issue with Shopify is still pending, we assure you of our continued support. Your satisfaction is our top priority, and we're glad to be a part of enhancing your website. If you need further assistance, we're always here for you. Thank you for choosing Bundle Builder!
Very quick and attentive resolving any issues or concerns.
Thanks so much for taking the time to leave us a review. I'm delighted to hear that our team have been so attentive with any questions you've had. We look forward to supporting you long into the future with anything we can.
