Reseñas (254)

Calificación general
4,5
Recuentos por nivel de calificación
  • El 75% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 4% de las calificaciones son de 3 estrellas
  • El 6% de las calificaciones son de 2 estrellas
  • El 11% de las calificaciones son de 1 estrellas
28 de marzo de 2025

WOW, I am so impressed by Kitenzo's support and care. I had a lot of customizations that I needed and Denis was able to help me with everything - he was super patient and so knowledgeable with codes. I'm glad I am a customer for many years, no regrets. Definitely recommend :)

Thank you for making my experience very good Denis! Appreciate you!

LAVIO
Australia
Más de 4 años usando la aplicación
Eight Apps respondió 31 de marzo de 2025

Thank you for taking the time to leave us such an amazing review! I know Denis is delighted he was able to assist you so much and all of us at Kitenzo are so happy to be ...

21 de mayo de 2025

I recently had a very pleasant experience with their customer support, Denis! He was able to help me very quickly with a cart integration issue and clarify all of my concerns or questions.

Glico USA Online Store
Estados Unidos
Más de 1 año usando la aplicación
Eight Apps respondió 28 de mayo de 2025

Thank you for leaving us a review - we really appreciate it!

I'm delighted that you had a great experience with our Support team. Denis is fantastic and it's great he was ...

5 de junio de 2025

An amazing customer service, very fast, efficient, and especially solving all the issues we might encounter! I’ve rarely seen this, and it’s very pleasant! This app is really great, quality, price, and design! Thanks again to Denis for his precise help, and well done!

BINI
Francia
23 días usando la aplicación
Eight Apps respondió 13 de junio de 2025

Wow, what a lovely review - it really makes us smile when we see such love for the product and our support! I agree, Denis is fantastic and he'll be delighted to know how ...

21 de noviembre de 2024

App does the job. It's the only app that I found that could pull off what I we needed. The support team is excellent as well, and has helped us through some minor problems. Even though we've had a few hiccups I still continue to use this app because I know support is ready to jump in and help no questions asked; great team!

The Edge Sports Apparel
Estados Unidos
Más de 5 años usando la aplicación
Eight Apps respondió 27 de noviembre de 2024

Thank you for the review and on behalf of all of us here at Kitenzo, we are all delighted Kitenzo was the app that you landed on. being with us for over 5 years means you've ...

18 de diciembre de 2024

We found this app very useful at first, but as of late our customers have been unable to add any bundles to their cart. Support hasn't been especially helpful, especially since they answer once a day, and even if you give them a detailed description of the problem, they don't seem to have a huge interest in resolving it unfortunately, the best we got was 'well it works on my end'.

We used them ...

HERBAN BODY CARE
Estados Unidos
Más de 3 años usando la aplicación
Eight Apps respondió 20 de diciembre de 2024

Hi there, first of all, thank you for taking the time to leave a review. Secondly, I'm sorry that this is the experience you have had with Kitenzo and our Support team. On a ...

7 de abril de 2025

While I haven’t fully explored the Kitenzo app just yet, I wanted to take a moment to commend the exceptional customer service I've received so far. The team has been incredibly responsive, helpful, and patient in answering all my questions and guiding me through the initial setup.

It’s rare to come across such attentive support — they’ve made a great first impression, and I’m looking forward to ...

Mecha Malaysia
Malasia
15 días usando la aplicación
Eight Apps respondió 11 de abril de 2025

Thanks so much for the Review, we really appreciate it so much! We are really proud of our Support team they are our champions to bridge the gap between our Product and ...

20 de febrero de 2025

Customer services was incredibly helpful! Team was flexible and able to support customizations to fit our brands needs.

about-face
Estados Unidos
Alrededor de 1 mes usando la aplicación
Eight Apps respondió 26 de febrero de 2025

Thanks so much for taking the time to review! Our support team is class (biased, I know), but I'm glad we were able to flex and assist you with your needs. Please let us know ...

17 de diciembre de 2024

Great app. We had an issues with gift messages not showing in our shipping solution (Royal Mail) and support were great. Quick response and detailed instructions for using Shopify Flow to get it working how we wanted it

Rehook
Reino Unido
8 meses usando la aplicación
Eight Apps respondió 18 de diciembre de 2024

Thank so much for taking the time to leave a review. We are extremely appreciative of the kind words you've shared. We’re thrilled to hear that our support team could help ...

12 de noviembre de 2024

Very easy to use, great functionality, and excellent support. Don't have to be a developer to set up and customize bundles. Plenty of versatility to make bundles that the customer can customize, or preset bundles that are "add to cart" ready. Support does a great job whenever needed (Thanks, Dale). Highly recommend!

The Real Dill®
Estados Unidos
Más de 6 años usando la aplicación
Eight Apps respondió 14 de noviembre de 2024

Thank you so much for taking the time to leave a Review! We are absolutely delighted to hear you find Kitenzo to be easy to use and versatile - our goal is to keep things ...

4 de diciembre de 2024

The bundles were super useful for us and they have lots of options for customization, plus the customer service is excellent!

Cervecera Península
España
Más de 4 años usando la aplicación
Eight Apps respondió 6 de diciembre de 2024

Thank you for taking the time to leave us a review, it really means a lot to the whole team here at Kitenzo! I'm glad that you find the app useful and I would fully agree - ...