Bundle Builder

Bundle Builder

Avis (342)

Note globale
4,2
Nombre d’avis par note
  • 72 % des avis sont des avis à 5 étoiles
  • 10 % des avis sont des avis à 4 étoiles
  • 4 % des avis sont des avis à 3 étoiles
  • 5 % des avis sont des avis à 2 étoiles
  • 10 % des avis sont des avis à 1 étoiles
27 août 2024

ABOVE AND BEYOND!!! Natalie, the wonderful young lady who helped me, went above and beyond to assist me in getting my store up and running. She was with me from the beginning when I had so called “Shopify experts” building my store that had no idea what they were doing. She’s been with me then until now and always helpful and gracious. She was patient and extremely knowledgeable of the Bundle Builder product.

The Bundle Builder product itself is simple to set up, very user friendly with great features. They also have a great on-boarding process to walk you thru so you’re not left alone to figure it out if you’re not quite sure how it works. The price is very reasonable for what you get and the customer service that you receive if you have a question or run into an issue is great. I highly highly recommend. Bundle Builder is the best!

OH! SWEET VEGAN! LLC
États-Unis
10 mois d’utilisation de l’application
Kitenzo a répondu 28 août 2024

Wow, thank you so much for your kind words! Your recommendation means the world to us!

We're thrilled to hear that Natalie was able to help you navigate setting up your store—she's definitely one of our rockstars!

If you ever have more questions or need a helping hand, don’t hesitate to reach out.

7 septembre 2024

I have tried getting onto support with no success. The app has been updated and no longer works on my store to show line item properties on the admin end. Looks good from the customer end, but once the bundles are built, my team has no idea what is actually IN the bundle.

There is no support or troubleshooting available on their website to address this issue. As a paying customer, it is just unacceptable...

The Original Lolly Store
Australie
Presque 3 ans d’utilisation de l’application
Kitenzo a répondu 26 septembre 2024

We sincerely apologize for the trouble you've experienced and for any delay in our support response. We understand how frustrating it is when something isn’t working as expected.

In the meantime, our support team has reached out to assist you directly on this matter. Thank you for your feedback—your experience is important to us, and we’re committed to making this right.

24 juillet 2024

The developers do not only help you with completely adjusting your bundle, but also help you if you have issues with your theme and website. It's such a great service.

Loranee
Autriche
3 mois d’utilisation de l’application
Kitenzo a répondu 25 juillet 2024

Thanks so much for your positive review! We’re so glad our team could help get you started. If you need anything else, just let us know!

12 juillet 2024

Works mostly well and the support is very good. We use it to make prdouct bundles (present baskets) and the user experience is very good. Also the support even helped Friday evening, so we can run our promotion on the weekend!

Geschenkkorb-Laden
Allemagne
3 mois d’utilisation de l’application
Kitenzo a répondu 13 juillet 2024

Thank you for the feedback - it was a pleasure to help you and I hope your bundle promotion has gone well! Anything else needed just give our support a shout.

4 septembre 2024

Excellent!! Fast work and response. Gets it right fast! Saved me hours of work. Cost effective!

Raw Girls Memphis
États-Unis
7 jours d’utilisation de l’application
Kitenzo a répondu 26 septembre 2024

Thank you for the fantastic review! 🎉 We're so glad to hear that our quick support and solution saved you time and effort. If you ever need anything else, we’re here to help!

27 juin 2024

Not only the best bundle builder app on Shopify but the best customer service. Natalie is awesome and so patient with my silly questions. She helped me troubleshoot and get me together. When I'm on the cover of Forbes magazine, it's because of Natalie and Bundle Builder.

Weirdoughs
États-Unis
2 mois d’utilisation de l’application
Kitenzo a répondu 1 juillet 2024

We're stoked that you love Bundle Builder and our customer service. We'll be waiting four our copy of Forbes when you get there! 🚀 Thanks for choosing Bundle Builder and if there's anything else you need, just give us a shout and we'll be right on it.

23 juillet 2024

I recently encountered an issue with the manual cart integration for my Shopify store, and Dale from Bundle Builder provided outstanding support. Dale’s prompt response and precise information resolved my issue quickly and efficiently. The exceptional customer service and smooth process made a significant difference. I highly recommend Bundle Builder for their excellent support and dedication to helping their customers succeed!

THE DAILY DECADENCE
États-Unis
3 jours d’utilisation de l’application
Kitenzo a répondu 24 juillet 2024

Thank you so much for your kind words and for sharing your experience with our Bundle Builder app! We’re thrilled to hear that Dale was able to assist you promptly and effectively. If you ever need further assistance, please don’t hesitate to reach out. Thank you for choosing Bundle Builder!

10 juillet 2024

The app is very functional and easy to use. The customer support is second to none, absolutely top-notch.
They even customized my bundles to meet my needs and to display the way I really wanted on my website.
Highly recommend this app and this company.

Crochetree
États-Unis
12 jours d’utilisation de l’application
Kitenzo a répondu 11 juillet 2024

Thank you so much for your wonderful review of Bundle Builder! We're thrilled to hear that the app is meeting your needs and that our support team was able to customize your bundles just the way you wanted them. It's always our goal to provide top-notch service and functionality, so it's great to know we hit the mark for you.

Let me know if you need anything else and I will be happy to help!

8 août 2024

Excellent Design editor support on live chat. great team!

Pick Me
Royaume-Uni
Environ 2 mois d’utilisation de l’application
Kitenzo a répondu 11 août 2024

Thanks so much for your 5 star review! We're thrilled to hear you had a positive experience with our team and that you're enjoying our new design editor. Don’t hesitate to reach out anytime you need assistance. Thanks again!

7 juin 2024

The app is great and we recommend it if you want to offer bundles intuitively. Support is very responsive and helped me solve compatibility issues with my theme. I recommend it 100%.

Bange Officiel
France
Environ un an d’utilisation de l’application
Kitenzo a répondu 10 juin 2024

Thank you for your fantastic review and recommendation! We're delighted to hear that you find Bundle Builder intuitive and that our support team was able to assist you with the compatibility issues. Your recommendation means a lot to us. If you have any further questions or need additional support, we're always here to help. Thanks again for your kind words and for choosing Bundle Builder!