Kitenzo ‑ Full Page Bundles

Kitenzo ‑ Full Page Bundles

Avis (345)

Note globale
4,3
Nombre d’avis par note
  • 72 % des avis sont des avis à 5 étoiles
  • 10 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 5 % des avis sont des avis à 2 étoiles
  • 10 % des avis sont des avis à 1 étoiles
23 juillet 2024

I recently encountered an issue with the manual cart integration for my Shopify store, and Dale from Bundle Builder provided outstanding support. Dale’s prompt response and precise information resolved my issue quickly and efficiently. The exceptional customer service and smooth process made a significant difference. I highly recommend Bundle Builder for their excellent support and dedication to helping their customers succeed!

THE DAILY DECADENCE
États-Unis
3 jours d’utilisation de l’application
Kitenzo a répondu 24 juillet 2024

Thank you so much for your kind words and for sharing your experience with our Bundle Builder app! We’re thrilled to hear that Dale was able to assist you promptly and effectively. If you ever need further assistance, please don’t hesitate to reach out. Thank you for choosing Bundle Builder!

27 juin 2024

Not only the best bundle builder app on Shopify but the best customer service. Natalie is awesome and so patient with my silly questions. She helped me troubleshoot and get me together. When I'm on the cover of Forbes magazine, it's because of Natalie and Bundle Builder.

Weirdoughs
États-Unis
2 mois d’utilisation de l’application
Kitenzo a répondu 1 juillet 2024

We're stoked that you love Bundle Builder and our customer service. We'll be waiting four our copy of Forbes when you get there! 🚀 Thanks for choosing Bundle Builder and if there's anything else you need, just give us a shout and we'll be right on it.

10 juillet 2024

The app is very functional and easy to use. The customer support is second to none, absolutely top-notch.
They even customized my bundles to meet my needs and to display the way I really wanted on my website.
Highly recommend this app and this company.

Crochetree
États-Unis
12 jours d’utilisation de l’application
Kitenzo a répondu 11 juillet 2024

Thank you so much for your wonderful review of Bundle Builder! We're thrilled to hear that the app is meeting your needs and that our support team was able to customize your bundles just the way you wanted them. It's always our goal to provide top-notch service and functionality, so it's great to know we hit the mark for you.

Let me know if you need anything else and I will be happy to help!

24 juillet 2024

awesome!!!

ProFood
Argentine
9 mois d’utilisation de l’application
Kitenzo a répondu 26 juillet 2024

Thank you for your 5 star review! Cheers for being a part of our community!

7 juin 2024

The app is great and we recommend it if you want to offer bundles intuitively. Support is very responsive and helped me solve compatibility issues with my theme. I recommend it 100%.

Bange Officiel
France
Environ un an d’utilisation de l’application
Kitenzo a répondu 10 juin 2024

Thank you for your fantastic review and recommendation! We're delighted to hear that you find Bundle Builder intuitive and that our support team was able to assist you with the compatibility issues. Your recommendation means a lot to us. If you have any further questions or need additional support, we're always here to help. Thanks again for your kind words and for choosing Bundle Builder!

29 avril 2024

Working with the team at Bundle Builder has been an amazing experience. They are knowledgeable, helpful, and have gone above and beyond for our company to provide an experience our customers desperately wanted. Not only have they been able to guide us through their app, and make adjustments that would better suite us, but they were also able to work with us on pricing. They've been a huge help at every step of the way! We highly recommend working with this attentive team!

Jessicurl
États-Unis
5 mois d’utilisation de l’application
Kitenzo a répondu 3 mai 2024

Thank you so much for sharing your positive experience! We're thrilled to hear that Bundle Builder has been a valuable addition to your business and that you've found our team's support helpful. It's been a pleasure to work with you to customize the app, your bundles are looking great!

Your feedback is incredibly important to us, and we're glad we could contribute to creating a great experience for your customers. If there's anything more we can do to assist you or enhance your experience further, please don't hesitate to reach out.

Thanks again for choosing Bundle Builder!

29 mai 2024

Support has been great. Experience so far has been good with slight tweaks to the app.

Freespirit Recreation
États-Unis
Environ un an d’utilisation de l’application
Kitenzo a répondu 10 juin 2024

Thank you so much for your positive review! We're thrilled to hear that you've had a great experience with our support team and that Bundle Builder has been working well for you. We appreciate your feedback on the slight tweaks, and we're always here to help you optimize your store even further. If you have any more suggestions or need further assistance, please don't hesitate to reach out. Thanks again for choosing Bundle Builder!

22 mai 2024

Do not use. Over priced, support ignores tickets and every time someone adds to cart it creates a duplicate product that shows in 'Shop All' and clogs up our back end.

Avoid at all costs!

Rudie
Australie
Plus d'un an d’utilisation de l’application
Kitenzo a répondu 23 mai 2024

Thank you for your feedback. We’re truly sorry to hear about your experience with our app.

Regarding your concerns, we noticed that you have an active support ticket with us, and we're currently awaiting your response to proceed further. Our support team is dedicated to resolving issues promptly, and we want to ensure that we address all your concerns effectively. Please check your email for our latest message and reply at your earliest convenience so we can assist you further.

Modifié le 30 janvier 2024

Customer service is top notch! Natalie and Rhys have been excellent to work with to get the issues resolved with fixing our Bundle. It did not work with discounts and Shop Pay. Turns out it is a Shopify internal issue and we are still waiting on them. Natalie and Rhys also updated our theme and it works and looks so much better than before on our website! Very happy with our experience!

Heidi's Heavenly Cookies
États-Unis
Plus de 4 ans d’utilisation de l’application
Kitenzo a répondu 12 mars 2024

Thank you so much for your kind words and for highlighting the efforts of Natalie and Rhys! We're thrilled to hear about your positive experience and the improvements made to your theme. While the issue with Shopify is still pending, we assure you of our continued support. Your satisfaction is our top priority, and we're glad to be a part of enhancing your website. If you need further assistance, we're always here for you. Thank you for choosing Bundle Builder!

7 février 2024

Bundle builder is a great product. It has helped increase our sales by a significant margin.

More importantly the team has been incredibly helpful. Couldn't have asked for better customer support and onboarding experience. They actually listen to their users!

Excited to see what they implement next!

Kumori
États-Unis
11 mois d’utilisation de l’application
Kitenzo a répondu 14 mars 2024

Thank you so much for your fantastic review! We're thrilled to hear that Bundle Builder has significantly impacted your sales positively. It's our mission to provide not just a powerful tool, but also exceptional service that genuinely supports our users' success.

Your feedback on our customer support and onboarding experience means the world to us. Knowing that our efforts to listen and respond to our users' needs are making a difference is incredibly rewarding.

We're just as excited about the future and can't wait to share with you the new features and improvements we have in the pipeline. Stay tuned!

Thank you again for your support and trust in us. If you have any more suggestions or need further assistance, please don't hesitate to reach out.