Kitenzo ‑ Full Page Bundles

Kitenzo ‑ Full Page Bundles

Avis (345)

Note globale
4,3
Nombre d’avis par note
  • 72 % des avis sont des avis à 5 étoiles
  • 10 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 5 % des avis sont des avis à 2 étoiles
  • 10 % des avis sont des avis à 1 étoiles
5 mai 2022

I found what I needed from this app. and not only that, when I found a small problem, the support team is there to help to fix the problem. definitely worth the price!

two elephants
Indonésie
2 mois d’utilisation de l’application
Kitenzo a répondu 9 mai 2022

Thank you for leaving a review! Really happy to hear Bundle Builder has been able to do what you need, and that the support team have been able to help you out! If you need any more help or advice, just let us know, and we'll be here to assist!

8 novembre 2018

Really really perfect App to creating bundle and kit products. I search a long time and I tried any apps, but this is the best. Thank You!!

In My Travel Backpack
Italie
2 mois d’utilisation de l’application
Modifié le 30 octobre 2020

It is a very powerfull and fast app and the hotline is always very helpful. i only can recommend this app.

ELLA Fashion
Suisse
2 mois d’utilisation de l’application
Kitenzo a répondu 29 octobre 2020

Thanks for much for your positive review! We're always looking at ways of adding to the options on the bundle page, specifically in relation to design, and we'll be making some announcements very soon. (Keep an eye out in the app for launch dates).

16 novembre 2023

BEWARE - new predatory pricing model. Huge costs for merchants. DO NOT USE.

While our initial experience was OK with this app - as soon as we started doing any real volume, the developer changed the pricing model on us and LOCKED US OUT of the app and disabled bundle builder on the front end until we would pay them $299 a month AND 1.5% of all orders placed through the app. This is a 400% increase in cost just for the subscription alone - we are into over 1000% increase in costs once the 1.5% surcharge on all orders is included. This should be criminal. This was not even an existing charge tier when we signed up for the app around 1 year ago. Check out shopify's own integrated bundle builder and avoid this app at all costs if you are anything above a garage-level seller - at least they have some degree of accountability and desire to keep you on the platform. This new tier does not even offer any tangible benefit to the user beyond "better customer service." Low-effort cash grab. DO NOT USE.

IceAgePerformance
États-Unis
Presque 3 ans d’utilisation de l’application
Kitenzo a répondu 20 novembre 2023

Hi there, thanks for your honest review. During the initial installation of the app, we clearly outlined tier-specific limits for each subscription plan. In January of this year, it came to our attention that your usage had exceeded the limits associated with your current subscription tier. In accordance with our policies, we issued a notification with a 30-day notice, emphasizing the need to upgrade, which you declined to heed.

Following on from that upgrade notice period, we made updates to our pricing plans. It's our standard practice to grandfather our merchants onto their existing plans whenever changes are made. Unfortunately because you declined to accept the upgrade, the opportunity for this then passed.

We understand that changes in pricing can be challenging, and we strive to be fair to all our users. The adjustments are necessary to maintain a healthy ecosystem and foster the continued growth and improvement of the app. We firmly believe that a fair contribution from all users, especially those with higher usage, is essential to providing the best possible experience for everyone relying on Bundle Builder.

We value your continued support and welcome any further discussion to address your concerns. Our goal is to ensure that you have a positive experience with our app, and we remain committed to providing a platform that meets your needs.

12 décembre 2017

Exactly what I was looking for customers to create their own hampers and gifts. A few small issues have needed sorting, but the team always on hand to help out with these. Great app. Recommended!

Pasticcini
Royaume-Uni
2 mois d’utilisation de l’application
25 octobre 2023

Very happy with this app, exactly what we were looking for, i would love to have a starting template/s when using the template creator for quicker setup, but for now we accomplished what we were looking for. Exceptional customer service i have to add! Shoutout to Natalie who was very patience and guide me with all my doubts :)

Caprichos de Goya
Espagne
Environ 2 mois d’utilisation de l’application
Kitenzo a répondu 26 octobre 2023

Thank you so much, Caprichos de Goya, for your wonderful review! We're thrilled to hear that Bundle Builder has been exactly what you were looking for.

We understand the need for pre-built templates to make the setup process quicker and easier, so we're excited to let you know that this is something we're currently working on! We appreciate your patience and understanding in the meantime.

Our team is dedicated to providing exceptional customer service, and we're glad that Natalie was able to guide you patiently and address any issues. If you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

12 octobre 2022

Great plugin! Really helped me making my idea work in my store. The info on the product page was very helpfull as well.

CandyStore24
Pays-Bas
Environ 2 mois d’utilisation de l’application
Kitenzo a répondu 13 octobre 2022

Thanks so much for your review! We're super glad to hear you're loving Bundle Builder on your Candy store - the Pick & Mix bundles look awesome! If you need any help with anything, our support team will be more than happy to hear from you :)

Modifié le 16 mai 2019

Amazing app that has been a core function of our website!
Service has been amazing too and they are always willing to help with whatever we needed.

PersonallyPicked
Australie
Presque 3 ans d’utilisation de l’application
Kitenzo a répondu 16 mai 2019

Thank you so much for your lovely review of Bundle Builder and our customer support team. We look forward to watching your sales grow with bundles :)

13 juin 2020

I like using this app to help make product bundles to sell items that would otherwise not sell by themselves. They're a few glitches with how the app interacts with Shopify that could be fixed. Ex: fixing up the sale prices int he bundle app doesn't automatically translate to Shopify products/inventory. Also, whenever I make any changes in the actually bundle, I have to keep it in mind to go to my products in Shopify to reset the inventory and bundle prices; every single time. It's a hassle but I really like the way bundle presents the products.

The Westminster Shoppe
États-Unis
Plus de 2 ans d’utilisation de l’application
Kitenzo a répondu 29 juin 2020

Thank you, we really appreciate your feedback. Our team have reached out to you to resolve the points that you raised. We look forward to assisting you so you can make the most of our bundling app!

9 juin 2020

One of the main reasons we chose this app does not actually work. The app claims to export individual SKU data for each product in a bundle to 3rd party fulfilment apps but can't actually deliver. The app just sends the names of the included products in the "Notes" section of the order which is useless as our fulfilment software (Shipstation) does not recognize individual products like this.

We thought (based on the app description) that bundled products would be exported as if a customer had simply purchased each individual product separately on our Shopify page. This is not the case and now we're being forced to manually import each and every bundle order made into Shipstation.

Fix this issue please!

Hol Food
Canada
Plus de 2 ans d’utilisation de l’application
Kitenzo a répondu 11 juin 2020

Our apologies for the misunderstanding, but rest assured our app does indeed support Multiple SKU bundles. As agreed, our team have just completed the installation on your store so you should be all set up. If you have any further questions we’d be more than happy to assist you!