Kitenzo ‑ Full Page Bundles
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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ABOVE AND BEYOND!!! Natalie, the wonderful young lady who helped me, went above and beyond to assist me in getting my store up and running. She was with me from the beginning when I had so called “Shopify experts” building my store that had no idea what they were doing. She’s been with me then until now and always helpful and gracious. She was patient and extremely knowledgeable of the Bundle Builder product.
The Bundle Builder product itself is simple to set up, very user friendly with great features. They also have a great on-boarding process to walk you thru so you’re not left alone to figure it out if you’re not quite sure how it works. The price is very reasonable for what you get and the customer service that you receive if you have a question or run into an issue is great. I highly highly recommend. Bundle Builder is the best!
Wow, thank you so much for your kind words! Your recommendation means the world to us!
We're thrilled to hear that Natalie was able to help you navigate setting up your store—she's definitely one of our rockstars!
If you ever have more questions or need a helping hand, don’t hesitate to reach out.
Excellent Design editor support on live chat. great team!
Thanks so much for your 5 star review! We're thrilled to hear you had a positive experience with our team and that you're enjoying our new design editor. Don’t hesitate to reach out anytime you need assistance. Thanks again!
Excellent!! Fast work and response. Gets it right fast! Saved me hours of work. Cost effective!
Thank you for the fantastic review! 🎉 We're so glad to hear that our quick support and solution saved you time and effort. If you ever need anything else, we’re here to help!
awesome!!!
Thank you for your 5 star review! Cheers for being a part of our community!
Awesome app + no support is the best way to sum up the experience with this app.
Hey Nyloon, Thank you for providing this feedback. We’re sorry, at the time of writing, you felt there was no support for the app (but glad you think Bundle Builder is awesome!) Now we’ve fixed the missing email problem, we’re always here and happy to help with any questions you might have :)
The app has often problems with bugs. We do not receive this ap, as due to outages can cause big financial demage.
We experienced an issue with our 3rd party server yesterday which caused the app to go down temporarily. While this was a very rare occurrence that we had little control over from our end, we're extremely sorry for the inconvenience this has caused you.
Highly Recommend.
The app works great for letting customers build a personalized bundle and allows multiple sections of product with quantity limits.
The support team is AWESOME. Always quick to reply and help sort any questions I have encountered.
Thank you for the wonderful review, our support team will be thrilled to hear your feedback!
Breaks often. We've lost customers over it.
Hi there, sorry to hear about your experience with Bundle Builder. I can see that the team are just waiting on access to be granted to the relevant areas of your store in order to continue investigating the issue you highlighted on Monday. Once granted, the team will resume looking deeper into this for you, and will follow up with their findings and a suitable solution to prevent this from occurring again, once resolved.
Thank you for your patience and understanding here - we look forward to working with you to resolve this, and to provide you with a better experience with us and the app moving forwards.
Amazing customer support! Super fast to respond to my request/question, and it was successfully solved!
Thanks so much for the five star review! We're so glad you had a quick resolution to your issue, and you were happy with the support received. I'll pass your comments onto the support team.
We have used Bundle Builder for many years, their customer service has always been fantastic and they have been quick to help us if we ever have an issue. Would highly recommend. Thank you
Thanks so much for taking the time to leave a review! I love how you've used Bundle Builder, to let customers build their own personalised wardrobe edit! If you need any help at all, just reach out to the team, and we'll be happy to assist!