Kitenzo ‑ Full Page Bundles

Kitenzo ‑ Full Page Bundles

Avis (361)

Note globale
4,4
Nombre d’avis par note
  • 73 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 5 % des avis sont des avis à 2 étoiles
  • 10 % des avis sont des avis à 1 étoiles
30 octobre 2019

The app has often problems with bugs. We do not receive this ap, as due to outages can cause big financial demage.

Infusedenergy
Allemagne
Plus de 5 ans d’utilisation de l’application
Eight Apps a répondu 31 octobre 2019

We experienced an issue with our 3rd party server yesterday which caused the app to go down temporarily. While this was a very rare occurrence that we had little control over ...

8 janvier 2024

bundle keeps making clones of itself and getting activated on the website. have tried to get in touch with the company but they havent responded either.

KickBox India
Inde
Presque 3 ans d’utilisation de l’application
Eight Apps a répondu 10 janvier 2024

Hi there, we're really sorry to hear about the trouble you're facing with your bundle, and our sincerest apologies for the inconvenience caused here.

I can see that we ...

16 novembre 2023

BEWARE - new predatory pricing model. Huge costs for merchants. DO NOT USE.

While our initial experience was OK with this app - as soon as we started doing any real volume, the developer changed the pricing model on us and LOCKED US OUT of the app and disabled bundle builder on the front end until we would pay them $299 a month AND 1.5% of all orders placed through the app. This is a 400% ...

IceAgePerformance
États-Unis
Presque 3 ans d’utilisation de l’application
Eight Apps a répondu 20 novembre 2023

Hi there, thanks for your honest review. During the initial installation of the app, we clearly outlined tier-specific limits for each subscription plan. In January of this ...

1 février 2024

App keeps charging customers the wrong price at checkout. Seemingly at random, the app will not charge customers the correct price based on what they selected. And we're unable to recreate the issue on our end to try and resolve it. Support has been very slow to respond.

Exit Planning Institute
États-Unis
Plus de 2 ans d’utilisation de l’application
Eight Apps a répondu 12 mars 2024

We sincerely apologize for the issues you faced with pricing inconsistencies and the delay in support response. It looks like a conflict with draft orders was causing some ...

9 juin 2020

One of the main reasons we chose this app does not actually work. The app claims to export individual SKU data for each product in a bundle to 3rd party fulfilment apps but can't actually deliver. The app just sends the names of the included products in the "Notes" section of the order which is useless as our fulfilment software (Shipstation) does not recognize individual products like this.

We ...

Hol Food
Canada
Plus de 2 ans d’utilisation de l’application
Eight Apps a répondu 11 juin 2020

Our apologies for the misunderstanding, but rest assured our app does indeed support Multiple SKU bundles. As agreed, our team have just completed the installation on your ...

22 mai 2024

Do not use. Over priced, support ignores tickets and every time someone adds to cart it creates a duplicate product that shows in 'Shop All' and clogs up our back end.

Avoid at all costs!

Rudie
Australie
Plus d'un an d’utilisation de l’application
Eight Apps a répondu 23 mai 2024

Thank you for your feedback. We’re truly sorry to hear about your experience with our app.

Regarding your concerns, we noticed that you have an active support ticket with us, ...

Modifié le 30 novembre 2020

DO NOT USE THIS APP if you care about good user experience and good customer support! It is the biggest sales weekend of the year and this app keeps telling customers our items are sold out when we literally have hundreds in stock. Ads running, emails going and half the people are encountering errors. Have not heard back from their support and losing sales by the minute. Very upset. When it works ...

Izzy & Liv
États-Unis
Plus d'un an d’utilisation de l’application
Eight Apps a répondu 7 décembre 2020

Hey, we've replied to your emails, but haven't had a reply back?

Just to clarify, we set the bundles to show as out of stock when Bundle Builder has not been installed on ...

Modifié le 25 juillet 2019

***Updated***
Once again, I am DISGUSTED with the level of service from this company. I have emailed them 4 times in the last 2 months with issues I needed sorted on the app - they have failed to respond to any of my emails and they have yet to fix the issues I need addressed.
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***Updated***
Susi took control and sorted absolutely everything our from me. Brilliant customer service on ...

Chad84
Afrique du Sud
Plus d'un an d’utilisation de l’application
17 février 2023

We've tried over and over again to use this app but it is very glitchy and does not work properly! We've lost a lot of sales using this app and support cannot fix the glitches either. Do not recommend.

Bamboo is Better
États-Unis
Plus d'un an d’utilisation de l’application
Eight Apps a répondu 21 février 2023

Sorry to hear you ran into problems using our app. I can see you had issues integrating our app into your theme, but have since uninstalled. We can 100% jump in and sort out ...

20 septembre 2021

Appalling support. I have had no products displayed on my website for 8 days now. Reported the issue 5 days ago and still nothing has been done. I am loosing a fortune and probably a lot of customers. NOT AT ALL HAPPY !!!!

Postgift.UK
Royaume-Uni
Plus d'un an d’utilisation de l’application
Eight Apps a répondu 22 septembre 2021

Hi there - thanks for taking the time to leave a review. I appreciate how frustrating it can be when your bundles aren't working - however, I can see our support team have ...