Kitenzo ‑ Full Page Bundles

Kitenzo ‑ Full Page Bundles

리뷰 (361)

전체 평점
4.4
평점 수준당 개수
  • 평점의 73%가 별 5개입니다
  • 평점의 9%가 별 4개입니다
  • 평점의 3%가 별 3개입니다
  • 평점의 5%가 별 2개입니다
  • 평점의 10%가 별 1개입니다
2020년 7월 23일에 편집됨

Doesn't work the app won't let you save bundles which are the essence of the app, also support stopped answering after realized they had no idea what to do.

MUNDO IN
멕시코
앱 사용 기간 10개월
답글 Eight Apps개 2020년 7월 24일

Thank you for your feedback. Sadly we have been unable to trace any previous communications from you, however I have just reached out to you directly as we are very keen to help you resolve the issue you flagged. We’re hoping to hear back from you so we can get the app set up correctly on your store.

2021년 3월 28일

Generally okay. The app does what we needed it to do. We wish the app was faster in loading and in processing the order.

Amalfi At Home - Italian Food Ready to Eat - Just Heat
영국
앱 사용 기간 10개월
답글 Eight Apps개 2021년 4월 7일

Hello Amalfi At Home - Thank you for the review on Bundle Builder. Our support team have been in touch with some configuration options to help improve your experience. Feel free to reply anytime if you would like some further help. All the best

2023년 7월 11일

We use this to create a Pick n Mix Bundle. It works really well and the team are very quick to respond if there are any issues.

The only downside is that it uses the Shopify discount functionality so customers cannot use discount codes when buying the Pick n Mix.

CheeseO's
아일랜드
앱 사용 기간 9개월
답글 Eight Apps개 2023년 7월 13일

Thank you for taking the time to leave us a review, CheeseO's team! We're thrilled to hear that Bundle Builder has been a great fit for your store's needs, and that the team have been responsive in addressing any issues that have arisen.

We appreciate your feedback regarding the use of discount codes, and this is definitely something we will take into consideration as we continue to improve the app's functionality. Thanks again for sharing your experience with us, and for choosing Bundle Builder!

2019년 7월 5일

I've been really pleased so far with this app and the developers have been fantastic. We did find a small problem that only started occurring after about 6 months but the developers helped rectify the issue within a couple of hours (despite being on opposite sides of the world to each other). Excellent customer service. Thanks so much!

Little Eco Shop
오스트레일리아
앱 사용 기간 8개월
답글 Eight Apps개 2019년 7월 8일

We're so glad that you're pleased with our service. Thank you for your review of Bundle Builder!

2020년 10월 28일에 편집됨

Update (Oct.2020): Unfortunately, I've been having a lot of issues with inventory inaccuracy, which I initially believed was human error, but then realized it's caused by this app. I wish I could try Multiple SKU to see if that solves the problem, but since coupons can't be used, that's not an option for us. Something to keep this in mind when installing this app, and possibly any other 3rd party app handling product inventory.
--- This app works great for allowing customers to build their custom bundles. The customer's interface is attractive and very user-friendly (it works in every browser, btw), it has a nice amount of features, and everything is well documented in their Support Documentation. Also, Adam O from their customer service is always helpful, friendly and responsive. Like with everything, some things could be improved. I'd love to see some options to filter products when building the bundle, like in BoxFox. And the way optional products are added and removed on the merchant side could be better, as it gets labor-intensive when you have many products. In general, I'm very happy with this app, and I hope they will continue making improvements. I can't wait for them to add subscriptions, hopefully keeping the zero commission policy. Thank you for the good work.

Sticky Kit
일본
앱 사용 기간 8개월
답글 Eight Apps개 2020년 6월 11일

Thank you so much for your wonderful review. We work tirelessly to make Bundle Builder as powerful yet user-friendly as possible, and to ensure that it fits seamlessly into existing stores. I'll make sure to pass your compliments on to our support team, Adam will be thrilled.
We are always looking for ways to improve the app so your suggestions are incredibly helpful. There are some very exciting new features in the pipeline, so keep a close eye on the in-app announcements!

2017년 10월 18일

This app surpasses the quality of apps typically found int he Shopify app store. A must have.

The Jolly Table Meals
캐나다
앱 사용 기간 13일
2022년 2월 23일

We weren't sure how to get our products exporting right in orders, sent a note and got a quick and understandable response, and we love the way this looks on our store!

Willamette Valley Pie Company
미국
앱 사용 기간 12일
답글 Eight Apps개 2022년 2월 23일

Thanks so much for your review! It's great to hear that the team were able to help you quickly, and we can't wait to see the bundles you create! If you need any more help in the meantime, just let us know, and we'll be happy to help!

2020년 8월 20일에 편집됨

Asked for feedback on an issue 5 days ago - have responded after 2 days but just asking for more info. Time zone issue. Think it is just a payment issue as we had a developer with free trial and now we paying but either way - fix the issue - or tell us how - and then we can move on. Now sorted thanks

Colestown Chocolates NZ
뉴질랜드
앱 사용 기간 6개월
답글 Eight Apps개 2020년 8월 20일

Hey Tim, thanks for the positive review! Apologies again for the delay in getting back to you, time zones eh? Glad it's all sorted now, and you're up and running with Bundle Builder. Anything else you need, just let us know.

2019년 9월 17일

This app is really easy to use and set up. With it we were able to differentiate our kids fashion box business from others by allowing our customers to 'build their own' box. We love it's simple and modern style and easily syncs with our store products that we easily update each season.

Chou La La Fashion Canada
캐나다
앱 사용 기간 6개월
답글 Eight Apps개 2019년 9월 17일

Thanks so much for reviewing Bundle Builder (and working with us on a case study), we're so glad that our app is helping you differentiate your business!

2022년 11월 8일

At this point unusable. They offered to help almost a week ago, but they don't respond to email in a timely fashion. I'm at 6 days. The UX was really hard to figure out. I had to wait days for an appointment for help, and mostly figured it out during that time, it seems like it will be a great app. There is easy to add CSS to help the design flow and better match our site. They had a few helpful suggestions. Mostly they pointed out that my configuration was an issue that i needed someone from their team to help fix the theme so the checkout worked correctly. That was almost a week ago, have you heard from them? My 14 day trial is almost up, and I still can't use it. I'm hoping this review will help with their communication.

Threads 4 Thought
미국
앱 사용 기간 6개월
답글 Eight Apps개 2022년 11월 9일

Hey there, so sorry to hear that you've been disappointed with our communication & support. I can see that whilst the team were working on the update to your store to assist with your query, your ticket was moved to the back of the queue in our system with each new email you sent - we work on an oldest to newest approach, and this is highlighted in our auto-reply emails. We look forward to hearing back from you to check you're happy with the recent updates, or to make any quick alterations if needed! Thank you :)