Kitenzo ‑ Full Page Bundles

Kitenzo ‑ Full Page Bundles

Recenzje (345)

Ogólna ocena
4,3
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Edytowano 26 czerwiec 2023

The app was buggy in general, however I could live with that.

The key issue was the the front end product (bundle) looked entirely different to a standard product UI. This obviously is off putting to the customer and isn't consistent with the rest of our site.

There is a feature to add in a custom template to address this problem, however, this would require you own time or another developers time to create.

So the app is, by its very nature, an incomplete product.

In terms of stock keeping and tracking, it works as it should. The front end look and feel needs a lot more work.

CyberCellar
Republika Południowej Afryki
5 miesięcy korzystania z aplikacji
Kitenzo odpowiedział(a) 26 czerwiec 2023

Hey there, thank you for your feedback. We're sorry to hear you felt that Bundle Builder's UI wasn't consistent with the rest of your store - we appreciate that customising templates can take time, and this is definitely something we will keep in mind in the near future when working to improve the app.

If there is anything else we can do to help make your experience with Bundle Builder more positive moving forwards, please feel free to reach out to our support team to accommodate your store's needs wherever possible!

Edytowano 18 grudzień 2020

UPDATE: After a couple of months of using this app, I am updating this review. We had success with reinstalling the app. Building the app to suit our company's needs has had its share of difficulties and has taken quite a bit of time to build, but it is a good app. The support team doesn't often understand our questions, but we are getting there. Previous review:
We have had a hard time with this app. We made a mistake using the dummy at first and have been trying to fix our mistake. Customer support has been slow to respond and just keeps telling us they have fixed the issue, but failed to actually fix anything while also failing to answer our questions. We are going to give the app another shot by deleting and restarting in hopes that our mistake is what caused all the issues. I will update this review if we have a more positive experience the second time around.

TU Micro Wedding
Stany Zjednoczone
5 miesięcy korzystania z aplikacji
Kitenzo odpowiedział(a) 17 grudzień 2020

Sorry to hear you've run into problems. From your support ticket, it looks like there were issues with the installation that were fixed by the uninstallation and reinstallation of Bundle Builder. Hope you had a more positive experience second time around, and if you have any questions at all, please do let us know, we're here to help.

9 październik 2018

I needed an app to create large inventory bundles, utilising all my products but also creating steps for the customer to go through in order to complete their bespoke bundle, this app does what I need. The desktop view is great, but the mobile could be improved. However, I spoke to their team and within 24 hours they had worked on making some changes I needed. Great service.

Life & Soul Gifts
Wielka Brytania
4 miesiące korzystania z aplikacji
Kitenzo odpowiedział(a) 17 marzec 2019

Hi Life and Soul gifts. Thank you for your kind words about our service, we love getting this feedback from our merchants. We also wanted to let you know that we’ve recently launched new CSS for the app to improve the mobile template and the desktop view for the multi-section bundles. We hope to see you bundling again with Agile soon. Take care :)

Edytowano 24 wrzesień 2020

Update: I was notified that the sort feature currently works for "optional products", not "required products". And that the development team is working on a future release to implement the sort feature for "required products". Thank you, Agile. I'm looking forward to this upcoming release. I have been trying to get resolution on the ability to sort the products in my bundles for several weeks now. Your tech support sent me two videos of this feature working on your end, but this sort feature does not show up at all for me. Now your tech folks are saying this feature does not exist, which is weird, because you sent me two videos of it working on your end! The ability to sort my products in my bundles is very important to me. I would appreciate a better understanding of this issue and why you are now saying this feature does not exist. Other than this issue, Bundle Builder is a great product. And I hope to get a better response from your tech support regarding this matter. Thank you.

Prominence Environmental Solutions
Stany Zjednoczone
4 miesiące korzystania z aplikacji
Kitenzo odpowiedział(a) 28 wrzesień 2020

Hey, thanks for leaving a review, and for your feature recommendation. We have indeed added this into our roadmap, and brought it forward. We'll be in touch as soon as it's live. Thanks again!

18 maj 2022

I use this app to offer a BYOB on our website. I've been searching for an app like this for a long time, and this one by far is the best one out there. The set up is quite easy and when help needed, the support team is always happy to help! It still missing a few features that I hope will be added in the future but I definitely recommend it

Milk&Honey Brand
Wielka Brytania
4 miesiące korzystania z aplikacji
Kitenzo odpowiedział(a) 19 maj 2022

Thank you so much for your review. I'm glad you've felt supported by our team during your bundle set up - we're loving your Build Your Own Bundles!
We'd also love to find out more about the features you'd like incorporated in Bundle Builder, so if you have a spare moment please email our support team with more info. Thank you!

20 kwiecień 2020

Hi all! The app is one of the best for bundle building, however I am currently struggling with the limitation of not being able to view the product description and specification when it is displayed in the bundle. Does anyone have an advice/anyone faced a similar problem?
Thanks a bunch in advance!

The Perfect Gift in NYC
Stany Zjednoczone
Około miesiąca korzystania z aplikacji
Kitenzo odpowiedział(a) 21 kwiecień 2020

Thank you for your review, we're glad to hear that you're enjoying our app. We do indeed offer merchants the option to include product descriptions on the bundle page, I just sent you an in-depth tutorial on how to achieve this. Let us know if there's anything we can help you with. Happy bundling!

10 listopad 2022

I found this bundle app to be more straight forward than any other bundle apps I tried. I found the articles for setting up the bundle helpful.

Plume Pup Co
Kanada
Około miesiąca korzystania z aplikacji
Kitenzo odpowiedział(a) 11 listopad 2022

Thank you for taking the time to leave us a review! It's great to hear that you found Bundle Builder the most straight-forward on the market, and that our documentation was helpful! Please feel free to reach out to the team if you have any queries at any point, as we'd be more than happy to assist :)

Edytowano 11 czerwiec 2020

Rentfrommycraftroom.com was going to be a membership only site where the customer would select any product they want from all my products depending on the plan they want. The bundle was easy to create overall. I did have to text them a couple of times only because my needs were different & unusual than others. Unfortunately, my needs were not intended for this type of APP. If I was doing a dropship type of business or a basic retail store this would be the bundle I would select. I would highly recommend Bundle Builder to anyone who has the above type of store. Not any fault of Bundle Builder RentFromMyCraftRoom.com was not able to incorporate this APP as a membership/subscription all product bundle rental store at this time. Unfortunately, I will be leaving Shopify as well because of the type of shop I am creating. I didn' t realize what I wanted to create was so difficult. But don't let this stop you from using this bundle builder. So if you are thinking about getting this APP to go for it and try it out. It won't hurt. Rent From My Craft Room really enjoyed working with the team. Mary S.

Rent From My Craft Room
Stany Zjednoczone
28 dni korzystania z aplikacji
Kitenzo odpowiedział(a) 12 czerwiec 2020

Thank you for your kind review and we're really sorry to hear that Shopify didn't turn out to be the right platform for your business. If you ever decide to open an online store that sells bundles we would love to welcome you back!

Edytowano 5 październik 2020

UPDATE: Team reached out to help. We will be using this app. It seems to be the best option for a Bundle Builder page.
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Basically told us we need to find a developer to make a certain part of the app work with our theme (The app reformatted the cart page, hiding the checkout button and other weird stuff). Unfortunate cause the app seemed perfect for what we are looking for.

Grow Supply Shop
Stany Zjednoczone
21 dni korzystania z aplikacji
Kitenzo odpowiedział(a) 17 wrzesień 2020

Thanks for the review, and apologies the app didn't integrate as easily as expected. 'Mini-carts', especially those that use AJAX, can cause a few issues, but we're happy to work out any teething problems. The team will reach out today to see if we can get you up and running ASAP.

5 listopad 2020

So far so good with this app, really fulfilled the purpose. I am still testing to see if it reduces inventory after order is paid or after other is fulfilled. My store is not live yet, so I have to monitor a bit. I bought this for inventory purpose as it's easier to bundle and no need to monitor inventory of the individual product. On another hand I can not give it 5 stars as I feel it's an expensive app for what it does.

PHYTUR
Irlandia
18 dni korzystania z aplikacji
Kitenzo odpowiedział(a) 9 listopad 2020

Thanks for your positive review! If you ever find yourself in need of more advanced parts of the apps capabilities - multi section bundling, discounting, minimums - let us know, and we'd be happy to walk you through the options :)