Bundle Builder , 328 avaliações
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This app is wonderful and the support has been absolutely amazing!!! I needed to contact support multiple times with questions and about making some modifications to the way the app looks on my site. They were always gracious and super helpful and always quick to respond with my numerous requests.
I love how I've been able to customize many parts of the builder page using their custom CSS feature.
Very pleased with the app and especially the support that I have received thus far!
After a lot of testing they have taken the time to help us, respond quickly and find a solution that works well in our shop. I don't think the multi SKU bundle will work well with many themes but we are happy to continue working with them.
Thanks so much for taking the time to leave a review - we really do appreciate all feedback. I can see our support team is in contact with you at the moment to resolve the issue, and we'll make sure we stay in touch until it's sorted! If you need anything else in the meantime, just let us know by replying to that email.
I'm updating my review from one star to FIVE STARS. At first I hated the app - lots of bugs, slow customer service, etc, I gave Agile my "two cents" so to speak and ever since then, they have been nothing but helpful and responsive. Well, their customer service team has been extremely responsive to problems, has helped to make the app more aesthetically pleasing on my site and has really done everything they could/can to help me. I really appreciate that and now, with this new experience, highly recommend this app. The conversion rate on it is great as well, and in the end....isn't that what matters?
Thank you so much for your wonderful review. We're really glad that we have managed to reaffirm your belief in us and in Bundle Builder. Hopefully the app will continue to help increase your conversion rate. I'll make sure to pass on the compliments to our team!
The support team were great as I had some issues setting it up, the resolved this and communicated extremely well. The app is great for a mix and match business model!
Thank you so much for your review. Our support team will be very happy with your feedback. We want our app to be as flexible as possible, so it's great to hear that it suits your mix & match model. Happy bundling!
Love this app. Its made our website super simple for customers, and for us. Its simple to set up and update and is flixible during use. Their support have been fantastic with me, they were able to both point me towards help content, and then deep dive into my issue on my account within a few hours which was very useful. They're friendly, fast and have the answers.
We're so pleased to hear that Bundle Builder has helped to improve your customer journey. We work very hard to make our app as easy to use as possible, so it's very rewarding to read your feedback. I'll make sure to pass on your comments to the team. Happy bundling!
Awesome support team. Awesome app.
UPDATE: After a couple of months of using this app, I am updating this review. We had success with reinstalling the app. Building the app to suit our company's needs has had its share of difficulties and has taken quite a bit of time to build, but it is a good app. The support team doesn't often understand our questions, but we are getting there. Previous review:
We have had a hard time with this app. We made a mistake using the dummy at first and have been trying to fix our mistake. Customer support has been slow to respond and just keeps telling us they have fixed the issue, but failed to actually fix anything while also failing to answer our questions. We are going to give the app another shot by deleting and restarting in hopes that our mistake is what caused all the issues. I will update this review if we have a more positive experience the second time around.
Sorry to hear you've run into problems. From your support ticket, it looks like there were issues with the installation that were fixed by the uninstallation and reinstallation of Bundle Builder. Hope you had a more positive experience second time around, and if you have any questions at all, please do let us know, we're here to help.
Great way to build a bundle rather than just have bundle discounts applied to items. Customers can choose what they want in a step by step process!
Thank you so much for your review! We work very hard to ensure our app is easy to use, so it's great to see that you're enjoying Bundle Builder.
I was looking for an App to allow customers to build their own sample kit and I'm so pleased I found Bundle Builder. I plan on adding another two bundled solutions for my customers. Bundle Builder is quite easy to use and my first bundle looks fantastic - feel free to see it in action https://glyco.com.au/apps/bundles/bundle/16474
Thank you very much for your kind review - we're so glad to hear that you're enjoying using Bundle Builder. Your first bundle looks great!
We have customized this app to the hilt, and the support team has been absolutely phenomenal. Highly recommend!