Kitenzo ‑ Full Page Bundles

Kitenzo ‑ Full Page Bundles

Recensioner (348)

Helhetsomdöme
4,3
Antal per omdömesnivå
  • 72 % av omdömena har 5 stjärnor
  • 9 % av omdömena har 4 stjärnor
  • 3 % av omdömena har 3 stjärnor
  • 5 % av omdömena har 2 stjärnor
  • 10 % av omdömena har 1 stjärnor
Redigerat 30 januari 2024

Customer service is top notch! Natalie and Rhys have been excellent to work with to get the issues resolved with fixing our Bundle. It did not work with discounts and Shop Pay. Turns out it is a Shopify internal issue and we are still waiting on them. Natalie and Rhys also updated our theme and it works and looks so much better than before on our website! Very happy with our experience!

Heidi's Heavenly Cookies
USA
Mer än 4 år användning av appen
Kitenzo svarade 12 mars 2024

Thank you so much for your kind words and for highlighting the efforts of Natalie and Rhys! We're thrilled to hear about your positive experience and the improvements made to your theme. While the issue with Shopify is still pending, we assure you of our continued support. Your satisfaction is our top priority, and we're glad to be a part of enhancing your website. If you need further assistance, we're always here for you. Thank you for choosing Bundle Builder!

9 juli 2019

Amazing customer support! Super fast to respond to my request/question, and it was successfully solved!

Region 13 Products
USA
Nästan 5 år användning av appen
Kitenzo svarade 10 juli 2019

Thanks so much for the five star review! We're so glad you had a quick resolution to your issue, and you were happy with the support received. I'll pass your comments onto the support team.

26 augusti 2021

We have used Bundle Builder for many years, their customer service has always been fantastic and they have been quick to help us if we ever have an issue. Would highly recommend. Thank you

Cleo Harper
Australien
Nästan 5 år användning av appen
Kitenzo svarade 27 augusti 2021

Thanks so much for taking the time to leave a review! I love how you've used Bundle Builder, to let customers build their own personalised wardrobe edit! If you need any help at all, just reach out to the team, and we'll be happy to assist!

10 april 2024

I had a problem with my theme and they solved it for me. It works flawlessly and the customer service is 5-star.

Believe Athletics
Spanien
10 månader användning av appen
Kitenzo svarade 3 maj 2024

Thank you so much for taking the time to leave us such a wonderful review of our Bundle Builder app. We are thrilled to hear that our app is working flawlessly for you and that we were able to help resolve the issue you had with your theme.

We truly appreciate your kind words about our 5-star customer service. Our team works diligently to provide prompt, helpful, and friendly assistance to all of our valued merchants like yourself.

Thank you again for choosing Bundle Builder and for sharing your positive experience with us and the Shopify community. We look forward to continuing to support you and your business.

17 december 2018

This app has created a massive amount of sales over the holidays by letting us created different discounted "grab bags". Would definitely recommend!

T-H Marine Supplies
USA
Mer än 4 år användning av appen
Redigerat 2 december 2021

Amazing App helping us give our customers true value for money!
Customer service is truly world-class! Tammy Reer Endz Underwear

Reer Endz Underwear
Australien
Mer än 4 år användning av appen
Kitenzo svarade 18 februari 2020

Thanks Tammy, that's wonderful to hear. We hope Bundle Builder will keep bringing you lots of sales. Happy bundling!

17 februari 2020

This is a great solution to a complicated problem. My customers can now mix and match items to get a deal without having to deal with non-converting coupon codes. My only request is greater control over the styling on buttons, etc so less-aware customers are directed better but I have no complaints with the app or the support. This app has definitely paid for itself many times over.

UnderAir
USA
Ungefär 4 år användning av appen
Kitenzo svarade 18 februari 2020

So glad to hear that Bundle Builder has solved this issue for you. We are actually in the process of improving the button design options, so hopefully the app will soon meet all your needs. Thank you so much for your feedback!

8 oktober 2019

Bundle Builder has allowed a small business like ours to offer the number one requested service from our customers--a Build Your Own gift box. Now, nearly 50% of our orders are placed using the Bundle Builder! Support is always listening to customers, and working to make it a better app constantly. All my questions are addressed and solved typically within 24 business hours, and I have asked a lot. I love this app. It has transformed my business. Yes, I have encountered hiccups along the way, but almost all have been solved---and without the app, I would have paid out thousands of dollars for custom development of a similar platform. No, it is not perfect, but with every new update they do, it gets better. And it is a great option for my shop. Very thankful for the app and the Agile team.

The Confetti Post
USA
Ungefär 4 år användning av appen
Kitenzo svarade 9 oktober 2019

Thank you so much for your wonderful review. It's always great to hear Bundle Builder success stories. We're really grateful for your continuous feedback as it is this that will help us make Bundle Builder even better.

Redigerat 21 oktober 2021

Great app, did have a few issues with currency but they were super at getting it fixed ASAP. Best bundle builder app on the market if you offer discounts and have lots of products! Thanks guys!

Glisten Cosmetics
Storbritannien
Nästan 4 år användning av appen
Kitenzo svarade 21 oktober 2021

Hey, thanks so much for raising the issues you had with currencies on your store. As you mentioned, we jumped on it right away, and i'm so happy we could get a fix out so quickly. We really appreciate the recommendation. Thanks again and best of luck with product bundling!

18 januari 2021

Amazing app - I tried a couple before landing on Bundle Builder and this app is infinitely better than all the others. They make it super easy and their customer support is great - I emailed them with questions and feedback and got an answer within the hour. Love them!

Geli Nails
USA
Nästan 4 år användning av appen
Kitenzo svarade 19 januari 2021

Hello Geli Nails - thanks you from us at Bundle Builder for your 5 star review! Very much appreciated and was a pleasure to assist with your bundle setup.