Bundle Builder

Bundle Builder

รีวิว (342)

การให้คะแนนโดยรวม
4.2
จำนวนต่อระดับคะแนน
  • 72% ของการให้คะแนนคือ 5 ดาว
  • 10% ของการให้คะแนนคือ 4 ดาว
  • 4% ของการให้คะแนนคือ 3 ดาว
  • 5% ของการให้คะแนนคือ 2 ดาว
  • 10% ของการให้คะแนนคือ 1 ดาว
5 พฤษภาคม 2020

Good quality and quick support!
Customizable templates and all integrated with the Shopify's native system. Amazing job, keep it up!

simagna
อิตาลี
10 วัน ในการใช้แอป
Kitenzo ตอบแล้ว 5 พฤษภาคม 2020

Thank you for the kind review, I'll make sure to pass on your compliments to our team. Happy bundling!

30 สิงหาคม 2020

i loved the idea of the app ...but the support is so slow in response and help me install the app ...i really think to uninstall the app because of the support ...it is now 5 days and I am not getting solution to the problem

Appearance Factors
อียิปต์
10 วัน ในการใช้แอป
Kitenzo ตอบแล้ว 3 กันยายน 2020

Hey, we have reached out a few times via email, but haven't received a reply since August the 30th. We'll look into if we can reach out to your via your stores contact page or socials, as there seems to be an issue with emails getting lost?

21 ธันวาคม 2023

Natalie was so helpful in showing me how to use bundle builder! Although I’m still figuring it out she was very helpful and willing to help and offered to help at any time!

She was very clear and precise and answered any questions I had!

Thank you Natalie! Really appreciate it!

Neicey's Jewels
สหราชอาณาจักร
7 วัน ในการใช้แอป
Kitenzo ตอบแล้ว 4 มกราคม 2024

Thank you so much for your kind words! We're thrilled to hear that Natalie was able to provide you with such helpful support and guidance with Bundle Builder. We appreciate your review and will make sure to pass on your thanks to Natalie! If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help you every step of the way!

5 พฤษภาคม 2021

I used this app to sell bundles across collections and it was excellent! The support team is also 5* and gets back to you very quickly if you need their help.

Stand4 Socks
สหราชอาณาจักร
9 วัน ในการใช้แอป
Kitenzo ตอบแล้ว 5 พฤษภาคม 2021

Thank you for leaving such a wonderful review! We love that for every pair of socks you sell, a pair is donated to someone experiencing homelessness - it's such an honour knowing that by increasing your average order value with Bundle Builder, our app is helping you make a positive impact on those in need!

Feel free to reach out if you need any further assistance - thank you for choosing us to be part of something so special, and keep up the incredible work!

7 ธันวาคม 2020

I don't know Why is this app always change my theme code.The worst thing is that the price of the bundle and the inventory quantity often change. How do I sell normally?

Mamagogogo
จีน
9 วัน ในการใช้แอป
Kitenzo ตอบแล้ว 17 ธันวาคม 2020

Hey, we've tried reaching out via email, but not had a reply as yet. Just to confirm that Bundle Builder doesn't change theme code, it adds three files into your 'Snippets' folder on install, but these are standalone, and won't affect your theme. The price of the bundle changes based on conditions. So the 'from' price would show how long the price could possibly be with minimums and products to choose from. If you need more help, please reach out, our support team are happy to walk you through getting setup :)

20 พฤศจิกายน 2017

Really the best Bundle app! Easy to set up, easy to use even if you change you theme. The only thing is that there is not 1 line per product when bundle is purchase. But I will live with this as this app is really awesome. Check it at www.runit365.com

Runit365
แคนาดา
9 วัน ในการใช้แอป
6 พฤษภาคม 2021

Straight forward and easy to set-up. The onboarding process was easy, and minor changes were handled quickly and seamlessly by the developers. The bundle creation isn't immediate as the app creates an unique product for the set-up I chose, but it isn't unreasonable.

Video Game Box Defender
แคนาดา
9 วัน ในการใช้แอป
Kitenzo ตอบแล้ว 7 พฤษภาคม 2021

Thanks so much for your kind words - we're so pleased you've found our app so straight-forward and seamless! Our support team work really hard to respond to queries as quickly and efficiently as possible, so we really appreciate you recognising this. Feel free to reach out if there's anything else you need, and thanks again!

17 พฤศจิกายน 2023

Just started using bundle builder 1.5 weeks ago to build gift sets for the holidays. I have submitted 3 tickets and received no response. This is a critical - the MOST important part of our holiday planning and to get no response is really frustrating as we have spent a lot of time picking out which bundle app to use (tested 10!) to try and find the one that had the best design and capabilities. We are about to add 20 more bundles but it has been so buggy and with no support we will have to take over 40 hours of work and throw it away. It keeps losing our images and no one will help us. Very disappointing.

Hello Norden
สหรัฐอเมริกา
8 วัน ในการใช้แอป
Kitenzo ตอบแล้ว 20 พฤศจิกายน 2023

We're sorry to hear about the frustration you've experienced here, as we understand how important it is to receive timely assistance - especially during the holiday planning season. We apologize for any inconvenience this may have caused you.

Upon reviewing your support tickets, we can confirm that we responded to your initial ticket on Thursday to address the issue you raised regarding the location of bundle names. We have also been in conversation with you since Friday to further investigate and resolve the remaining issues you have encountered.

To address the remaining issues, we require development access to your store. Once granted, we will continue investigating and working towards a resolution for you. Our team is committed to resolving all of your concerns as quickly as possible, and we appreciate your patience and understanding here. We know how important holiday planning is and the time you've invested in selecting the right bundle app, and would like to assure you that we will do everything we can to address any remaining concerns and provide a solution that meets your expectations.

If you have any further questions or need assistance, please don't hesitate to reach out to us directly.

27 พฤษภาคม 2020

I want to say that they have stellar support. They get back to you fast with a unique solution.

I am trying to create a unique way to do bundles based on the products I have. They have been proactive and brainstormed to try and come up with solutions.

I have tried many different bundle products and some companies never responded and or took a week to get back to me.

One thing I look for is support and they have hit it out of the park even though I could not use their app for what I am trying to do.

It is worthwhile for you to try their app out.

Pull Patch - Removable Patches For Authentic Flexfit and Snapback Hats
สหรัฐอเมริกา
8 วัน ในการใช้แอป
Kitenzo ตอบแล้ว 28 พฤษภาคม 2020

Thank you for your wonderful feedback. We work very hard to give our users the best possible support, so reviews like these really make our day (we do love a good brainstorming session). Bundle Builder is constantly getting better and we have tons of exciting new features planned for the near future, so keep an eye on the app as we would love to welcome you back at some point!

19 สิงหาคม 2022

I used this app a year ago... not so good. I just tried it again and it is perfect! Was able to customize everything to my liking on my store and had my bundle builder set up in just a couple of hours. Great App

Fuse Reels
สหรัฐอเมริกา
8 วัน ในการใช้แอป
Kitenzo ตอบแล้ว 26 สิงหาคม 2022

Thank you so much for trying us again, and thank you so much for your review! We really do appreciate it, and we're so glad to hear that you're enjoying using the app. It sounds like you have it all under control, but if you have any other questions, please let us know!